# NHTSA recall 14V284000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V284000
- Manufacturer's number: 14S05
- Manufacturer: Ford Motor Company
- Reported: 2014\-05\-29
- Owners notified: 2014\-07\-18
- Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
- Units potentially affected: 740878

## What is wrong

Ford Motor Company \(Ford\) is recalling certain model year 2008\-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010.  The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input.  As a result, the system could remove the Electric Power Steering \(EPS\) assist.


## What can happen

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.


## The remedy

Ford will notify owners, and dealers will update the software for the power steering control module \(PSCM\) and the instrument cluster module, free of charge.  If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge.  The recall began on July 18, 2014. Owners may contact Ford customer service at 1\-800\-392\-3673.  Ford's number for this recall is 14S05.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2015 quarter 4
- Filed with NHTSA: 2016\-01\-29
- Vehicles in the campaign: 740878
- Reported remedied: 534179 \(72%\)
- Reported unreachable: 18380
- Reported removed: 1939

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2008 FORD ESCAPE](/makes/ford/escape/2008/recalls.md). Built 2006\-08\-18 to 2010\-09\-11.
- [2009 FORD ESCAPE](/makes/ford/escape/2009/recalls.md). Built 2006\-08\-18 to 2010\-09\-11.
- [2010 FORD ESCAPE](/makes/ford/escape/2010/recalls.md). Built 2006\-08\-18 to 2010\-09\-11.
- [2011 FORD ESCAPE](/makes/ford/escape/2011/recalls.md). Built 2006\-08\-18 to 2010\-09\-11.
- [2008 MERCURY MARINER](/makes/mercury/mariner/2008/recalls.md). Built 2006\-08\-18 to 2010\-09\-11.
- [2009 MERCURY MARINER](/makes/mercury/mariner/2009/recalls.md). Built 2006\-08\-18 to 2010\-09\-11.
- [2010 MERCURY MARINER](/makes/mercury/mariner/2010/recalls.md). Built 2006\-08\-18 to 2010\-09\-11.
- [2011 MERCURY MARINER](/makes/mercury/mariner/2011/recalls.md). Built 2006\-08\-18 to 2010\-09\-11.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB\-14\-0016](/bulletins/10054916.md), 2014-03-12, Service bulletin
- [SB\-21321](/bulletins/10034530.md), 2010-11-29, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V284000](/v1/recalls/nhtsa/14V284000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2014V284000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F14V284000&vehicle=NHTSA%20recall%2014V284000)