NHTSA recall 14V284000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V284000 |
| Manufacturer's number | 14S05 |
| Manufacturer | Ford Motor Company |
| Reported | 2014-05-29 |
| Owners notified | 2014-07-18 |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Units potentially affected | 740878 |
| Report | Quarterly report 6, for 2015 quarter 4 |
|---|---|
| Filed with NHTSA | 2016-01-29 |
| Vehicles in the campaign | 740878 |
| Reported remedied | 534179 (72%) |
| Reported unreachable | 18380 |
| Reported removed | 1939 |
These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
What can happen
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2008 FORD ESCAPE | Built 2006-08-18 to 2010-09-11. |
|---|---|
| 2009 FORD ESCAPE | Built 2006-08-18 to 2010-09-11. |
| 2010 FORD ESCAPE | Built 2006-08-18 to 2010-09-11. |
| 2011 FORD ESCAPE | Built 2006-08-18 to 2010-09-11. |
| 2008 MERCURY MARINER | Built 2006-08-18 to 2010-09-11. |
| 2009 MERCURY MARINER | Built 2006-08-18 to 2010-09-11. |
| 2010 MERCURY MARINER | Built 2006-08-18 to 2010-09-11. |
| 2011 MERCURY MARINER | Built 2006-08-18 to 2010-09-11. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB-14-0016 | 2014-03-12. Service bulletin. FORD/MERCURY: IF DIAGNOSTIC CODE B2278 IS STORED IN POWER STEERING CONTROL MODULE (PSCM), IT NEEDS REPLACING WITH TORQUE SENSOR SERVICE KIT THAT IS AVAILABLE AND IF NOT, DOES NOT APPLY. MODEL 2008-2012 ESCAPE, 2008-2011 MARINER. *PE |
|---|---|
| SB-21321 | 2010-11-29. Service bulletin. FORD/MERCURY: CLUNK NOISE AT STEERING; STOPS DURING FIRST LOCK TO LOCK CYCLE. THE NOISE TYPICALLY OCCURS DURING TIGHT PARKING LOT MANEUVERS. THE CLUNK NOISE HEARD ON THE FIRST STEERING LOCK TO LOCK CYCLE IS A NORMAL CHARACTERISTIC OF THE SYSTEM. *PE |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.