# NHTSA recall 14V272000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V272000
- Manufacturer: Toyota Motor Engineering \& Manufacturing
- Reported: 2014\-05\-22
- Owners notified: 2014\-06\-27
- Component: ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS
- Units potentially affected: 48840

## What is wrong

Toyota Motor Engineering \& Manufacturing \(Toyota\) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit \(ECU\) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard \(FMVSS\) number 208, "Occupant Crash Protection."


## What can happen

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.


## The remedy

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014.  Owners may contact Toyota customer service at 1\-800\-331\-4331.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 8, for 2016 quarter 1
- Filed with NHTSA: 2016\-12\-22
- Vehicles in the campaign: 48840
- Reported remedied: 45661 \(93%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 TOYOTA HIGHLANDER](/makes/toyota/highlander/2014/recalls.md)
- [2014 TOYOTA HIGHLANDER HYBRID](/makes/toyota/highlander/2014/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [T\-TT\-0392\-16 Rev](/bulletins/10140568.md), 2018-06-11, Service bulletin
- [T\-TT\-0355\-15](/bulletins/10134457.md), 2018-04-23, Service bulletin
- [T\-TT\-0339\-15](/bulletins/10134322.md), 2018-04-23, Service bulletin
- [T\-TT\-0374\-15](/bulletins/10134321.md), 2018-04-23, Service bulletin
- [T\-TT\-0385\-16](/bulletins/10134281.md), 2018-04-23, Service bulletin
- [TTT\-0337\-15 Rev1](/bulletins/10134247.md), 2018-04-23, Service bulletin
- [T\-TT\-0381\-16](/bulletins/10134140.md), 2018-04-23, Service bulletin
- [TSB\-0012\-13 Rev2](/bulletins/10134128.md), 2018-04-23, Service bulletin
- [T\-SB\-0160\-14 Obs](/bulletins/10134053.md), 2018-04-23, Service bulletin
- [T\-SB\-0012\-13](/bulletins/10133897.md), 2018-04-23, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V272000](/v1/recalls/nhtsa/14V272000)

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