# NHTSA recall 14V237000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V237000
- Manufacturer's number: 14S04
- Manufacturer: Ford Motor Company
- Reported: 2014\-05\-07
- Owners notified: 2014\-05\-30
- Component: AIR BAGS:SIDE/WINDOW; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE\-INACTIVE
- Units potentially affected: 594785

## What is wrong

Ford Motor Company \(Ford\) is recalling certain model year 2013\-2014 C\-MAX, and Escape vehicles.  In the affected vehicles, the restraint control module \(RCM\) may have errors in the programming software which may result in a delayed deployment of the side\-curtain rollover air bag.


## What can happen

If the side\-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.


## The remedy

Ford will notify owners, and dealers will reprogram the RCM, free of charge.  The recall began on May 30, 2014.  Owners may contact Ford customer service at 1\-800\-392\-3673.  Ford's number for this recall is 14S04.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2015 quarter 3
- Filed with NHTSA: 2015\-10\-27
- Vehicles in the campaign: 594785
- Reported remedied: 534617 \(89%\)
- Reported unreachable: 5429
- Reported removed: 85

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 FORD C\-MAX](/makes/ford/c-max/2013/recalls.md). Built 2011\-10\-05 to 2014\-02\-24.
- [2014 FORD C\-MAX](/makes/ford/c-max/2014/recalls.md). Built 2011\-10\-05 to 2014\-02\-24.
- [2013 FORD ESCAPE](/makes/ford/escape/2013/recalls.md). Built 2011\-10\-05 to 2014\-02\-24.
- [2014 FORD ESCAPE](/makes/ford/escape/2014/recalls.md). Built 2011\-10\-05 to 2014\-02\-24.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V237000](/v1/recalls/nhtsa/14V237000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2014V237000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F14V237000&vehicle=NHTSA%20recall%2014V237000)