NHTSA recall 14V237000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V237000 |
| Manufacturer's number | 14S04 |
| Manufacturer | Ford Motor Company |
| Reported | 2014-05-07 |
| Owners notified | 2014-05-30 |
| Component | AIR BAGS:SIDE/WINDOW; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE |
| Units potentially affected | 594785 |
| Report | Quarterly report 6, for 2015 quarter 3 |
|---|---|
| Filed with NHTSA | 2015-10-27 |
| Vehicles in the campaign | 594785 |
| Reported remedied | 534617 (89%) |
| Reported unreachable | 5429 |
| Reported removed | 85 |
These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
What can happen
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
The remedy
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 FORD C-MAX | Built 2011-10-05 to 2014-02-24. |
|---|---|
| 2014 FORD C-MAX | Built 2011-10-05 to 2014-02-24. |
| 2013 FORD ESCAPE | Built 2011-10-05 to 2014-02-24. |
| 2014 FORD ESCAPE | Built 2011-10-05 to 2014-02-24. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.