# NHTSA recall 14V138000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V138000
- Manufacturer: Nissan North America, Inc.
- Reported: 2014\-03\-25
- Owners notified: 2014\-04\-14
- Component: AIR BAGS:FRONTAL; ELECTRICAL SYSTEM:SOFTWARE
- Units potentially affected: 989701

## What is wrong

Nissan North America, Inc. \(Nissan\) is recalling certain model year 2013\-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 \(aka Taxi\) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles.  In the affected vehicles, the occupant classification system \(OCS\) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.


## What can happen

If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated.  Failure of the passenger airbag to deploy during a crash \(where deployment is warranted\) could increase the risk of injury to the passenger.


## The remedy

Nissan will notify owners, and dealers will update the OCS software, free of charge.  The recall began on April 14, 2014.  Owners may contact Nissan at 1\-800\-647\-7261.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2015 quarter 3
- Filed with NHTSA: 2015\-10\-30
- Vehicles in the campaign: 989701
- Reported remedied: 858813 \(86%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2013 INFINITI JX35](/makes/infiniti/jx35/2013/recalls.md). Built 2012\-01\-24 to 2014\-02\-06.
- [2014 INFINITI Q50](/makes/infiniti/q50/2014/recalls.md). Built 2012\-12\-10 to 2014\-01\-07.
- [2014 INFINITI QX60](/makes/infiniti/qx60/2014/recalls.md). Built 2012\-01\-24 to 2014\-02\-06.
- [2013 NISSAN ALTIMA](/makes/nissan/altima/2013/recalls.md). Built 2012\-03\-06 to 2014\-02\-12.
- [2014 NISSAN ALTIMA](/makes/nissan/altima/2014/recalls.md). Built 2012\-03\-06 to 2014\-02\-12.
- [2013 NISSAN LEAF](/makes/nissan/leaf/2013/recalls.md). Built 2012\-11\-21 to 2014\-02\-06.
- [2014 NISSAN LEAF](/makes/nissan/leaf/2014/recalls.md). Built 2012\-11\-21 to 2014\-02\-06.
- [2013 NISSAN PATHFINDER](/makes/nissan/pathfinder/2013/recalls.md). Built 2012\-06\-20 to 2014\-02\-06.
- [2014 NISSAN PATHFINDER](/makes/nissan/pathfinder/2014/recalls.md). Built 2012\-06\-20 to 2014\-02\-06.
- [2013 NISSAN SENTRA](/makes/nissan/sentra/2013/recalls.md). Built 2012\-08\-27 to 2014\-02\-18.
- [2014 NISSAN SENTRA](/makes/nissan/sentra/2014/recalls.md). Built 2012\-08\-27 to 2014\-02\-18.
- 2013 NISSAN redundant NV200. Built 2013\-02\-01 to 2013\-12\-07.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [ITB19\-024B](/bulletins/10212027.md), 2022-05-20, Service bulletin
- [PC490OL](/bulletins/10192854.md), 2021-05-10, Service bulletin
- [PC500OL](/bulletins/10192853.md), 2021-05-10, Service bulletin
- [NTB15085B](/bulletins/10192791.md), 2021-05-10, Service bulletin
- [ITB14026](/bulletins/10192392.md), 2021-05-10, Service bulletin
- [PC284](/bulletins/10192376.md), 2021-05-10, Service bulletin
- [PC283](/bulletins/10192375.md), 2021-05-10, Service bulletin
- [PC501](/bulletins/10139453.md), 2018-06-04, Service bulletin
- [PC500](/bulletins/10139452.md), 2018-06-04, Service bulletin
- [NTB16\-120c](/bulletins/10138226.md), 2018-05-21, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V138000](/v1/recalls/nhtsa/14V138000)

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