# NHTSA recall 14V117000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 14V117000
- Manufacturer's number: 14082
- Manufacturer: General Motors LLC
- Reported: 2014\-03\-17
- Owners notified: 2014\-05\-19
- Component: AIR BAGS:FRONTAL
- Units potentially affected: 303013

## What is wrong

General Motors LLC \(GM\) is recalling certain model year 2009\-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags.  In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact.  As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."


## What can happen

In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.


## The remedy

GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014.  The recall began on May 19, 2014.  Chevrolet owners may call 1\-800\-630\-2438.  GMC owners may call 1\-866\-996\-9463.  GM's number for this recall is 14082.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2015 quarter 3
- Filed with NHTSA: 2015\-10\-26
- Vehicles in the campaign: 303013
- Reported remedied: 266163 \(87%\)
- Reported unreachable: 3840
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2009 CHEVROLET EXPRESS](/makes/chevrolet/express/2009/recalls.md). Built 2009\-01\-27 to 2009\-06\-10.
- [2010 CHEVROLET EXPRESS](/makes/chevrolet/express/2010/recalls.md). Built 2009\-05\-05 to 2010\-09\-01.
- [2011 CHEVROLET EXPRESS](/makes/chevrolet/express/2011/recalls.md). Built 2010\-06\-15 to 2011\-08\-17.
- [2012 CHEVROLET EXPRESS](/makes/chevrolet/express/2012/recalls.md). Built 2011\-05\-31 to 2012\-07\-13.
- [2013 CHEVROLET EXPRESS](/makes/chevrolet/express/2013/recalls.md). Built 2012\-05\-14 to 2013\-06\-18.
- [2014 CHEVROLET EXPRESS](/makes/chevrolet/express/2014/recalls.md). Built 2013\-04\-18 to 2014\-03\-07.
- [2009 GMC SAVANA](/makes/gmc/savana/2009/recalls.md). Built 2009\-01\-27 to 2009\-06\-10.
- [2010 GMC SAVANA](/makes/gmc/savana/2010/recalls.md). Built 2009\-05\-05 to 2010\-09\-01.
- [2011 GMC SAVANA](/makes/gmc/savana/2011/recalls.md). Built 2010\-06\-15 to 2011\-08\-17.
- [2012 GMC SAVANA](/makes/gmc/savana/2012/recalls.md). Built 2011\-06\-28 to 2012\-07\-13.
- [2013 GMC SAVANA](/makes/gmc/savana/2013/recalls.md). Built 2012\-06\-06 to 2013\-06\-18.
- [2014 GMC SAVANA](/makes/gmc/savana/2014/recalls.md). Built 2013\-04\-15 to 2014\-03\-06.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [PIT5122D](/bulletins/10247721.md), 2023-12-26, Service bulletin
- [14105B](/bulletins/10247308.md), 2023-12-18, Service bulletin
- [14105A](/bulletins/10247307.md), 2023-12-18, Service bulletin
- [14105](/bulletins/10247306.md), 2023-12-18, Service bulletin
- [120604002E](/bulletins/10246600.md), 2023-12-11, Service bulletin
- [1406130001](/bulletins/10246500.md), 2023-12-11, Service bulletin
- [PIC5650J](/bulletins/10201252.md), 2021-09-13, Service bulletin
- [08\-09\-41\-002H](/bulletins/10137623.md), 2018-05-21, Service bulletin
- [06\-08\-50\-009I](/bulletins/10112302.md), 2017-08-15, Service bulletin
- [14166](/bulletins/10067303.md), 2016-05-23, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/14V117000](/v1/recalls/nhtsa/14V117000)

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