# NHTSA recall 13V588000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 13V588000
- Manufacturer's number: R1310
- Manufacturer: Nissan North America, Inc.
- Reported: 2013\-11\-20
- Owners notified: 2013\-11\-19
- Component: STEERING:AUTOMATED/ADAPTIVE STEERING; STEERING:ELECTRIC POWER ASSIST SYSTEM
- Units potentially affected: 23

## What is wrong

Nissan North America, Inc.'s \(Nissan\) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering.  The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.


## What can happen

The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.


## The remedy

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1\-800\-662\-6200.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2015 quarter 1
- Filed with NHTSA: 2015\-04\-30
- Vehicles in the campaign: 23
- Reported remedied: 23 \(100%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2014 INFINITI Q50](/makes/infiniti/q50/2014/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [ITB\-13\-046](/bulletins/10054146.md), 2013-12-26, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/13V588000](/v1/recalls/nhtsa/13V588000)

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