# NHTSA recall 13V535000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 13V535000
- Manufacturer's number: 13S10
- Manufacturer: Ford Motor Company
- Reported: 2013\-10\-30
- Owners notified: 2013\-11\-25
- Component: ENGINE
- Units potentially affected: 2951

## What is wrong

Ford Motor Company \(Ford\) is recalling certain model year 2011\-2012 F\-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine.  Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.


## What can happen

An unexpected engine stall increases the risk of a crash.  Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.


## The remedy

Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge.  The recall began on November 25, 2013.  Owners may contact Ford Motor Company Customer Relationship Center at 1\-866\-436\-7332.  Ford's recall campaign number is 13S10.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2015 quarter 1
- Filed with NHTSA: 2015\-04\-30
- Vehicles in the campaign: 2951
- Reported remedied: 2586 \(87%\)
- Reported unreachable: 46
- Reported removed: 1

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2011 FORD F\-350](/makes/ford/f-350/2011/recalls.md)
- [2012 FORD F\-350](/makes/ford/f-350/2012/recalls.md)
- [2011 FORD F\-450](/makes/ford/f-450/2011/recalls.md)
- [2012 FORD F\-450](/makes/ford/f-450/2012/recalls.md)
- [2011 FORD F\-550](/makes/ford/f-550/2011/recalls.md)
- [2012 FORD F\-550](/makes/ford/f-550/2012/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [24L05](/bulletins/11023852.md), 2025-10-03, Other
- [24L05](/bulletins/11022355.md), 2025-09-03, Other
- [22N14 S1](/bulletins/10249483.md), 2024-02-01, Service bulletin
- [SSM 51691](/bulletins/10237789.md), 2023-06-16, Service bulletin
- [SSM 51251](/bulletins/10228867.md), 2023-01-05, Service bulletin
- [21M04](/bulletins/10211955.md), 2022-05-19, Service bulletin
- [SSM 50636](/bulletins/10209384.md), 2022-03-29, Service bulletin
- [21M04](/bulletins/10206863.md), 2022-02-04, Service bulletin
- [SSM 50330](/bulletins/10205475.md), 2021-12-26, Service bulletin
- [TSB160001](/bulletins/10204987.md), 2021-12-20, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/13V535000](/v1/recalls/nhtsa/13V535000)

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