NHTSA recall 13V475000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 13V475000 |
| Manufacturer's number | 13C07 |
| Manufacturer | Ford Motor Company |
| Reported | 2013-10-17 |
| Owners notified | 2013-10-30 |
| Component | ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES |
| Units potentially affected | 23000 |
| Report | Quarterly report 6, for 2015 quarter 1 |
|---|---|
| Filed with NHTSA | 2015-04-30 |
| Vehicles in the campaign | 23000 |
| Reported remedied | 21386 (92%) |
| Reported unreachable | 223 |
| Reported removed | 30 |
These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
What can happen
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
The remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 FORD C-MAX | |
|---|---|
| 2013 FORD C-MAX ENERGI | Built 2012-02-01 to 2013-04-24. Listed as a series or trim of this model. |
| 2012 FORD FOCUS ELECTRIC | Built 2011-09-15 to 2013-04-24. Listed as a series or trim of this model. |
| 2013 FORD FOCUS ELECTRIC | Built 2011-09-15 to 2013-04-24. Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.