WenmarOpen by Wenmar Pro

NHTSA recall 13V475000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number13V475000
Manufacturer's number13C07
ManufacturerFord Motor Company
Reported2013-10-17
Owners notified2013-10-30
ComponentELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Units potentially affected23000
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2015 quarter 1
Filed with NHTSA2015-04-30
Vehicles in the campaign23000
Reported remedied21386 (92%)
Reported unreachable223
Reported removed30

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

What can happen

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

The remedy

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2013 FORD C-MAX
2013 FORD C-MAX ENERGIBuilt 2012-02-01 to 2013-04-24. Listed as a series or trim of this model.
2012 FORD FOCUS ELECTRICBuilt 2011-09-15 to 2013-04-24. Listed as a series or trim of this model.
2013 FORD FOCUS ELECTRICBuilt 2011-09-15 to 2013-04-24. Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially