# NHTSA recall 12V584000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 12V584000
- Manufacturer: Creative Bus Sales, Inc.
- Reported: 2012\-12\-12
- Owners notified: 2012\-12\-23
- Component: EQUIPMENT
- Units potentially affected: 227

## What is wrong

Creative Bus Sales, Inc is recalling certain model year 2006\-2011 Chevrolet and GMC C5500, and Ford E450, and Econoline 350 vehicles equipped with Braun wheelchair lifts.  Over time, or with frequent use, the roll stop latches on the outer barrier of the lifts may become bent or misaligned.


## What can happen

A wheelchair occupant may defeat or ride over the insufficiently latched roll stop.  If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.


## The remedy

Braun is conducting this recall on behalf of Creative Bus Sales.  Braun will notify owners, and dealers will repair the vehicles free of charge.  The recall began on November 23, 2012.  Owners may contact Creative Bus at 1\-888\-633\-8380 or Braun at 1\-800\-488\-0359.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Vehicles this campaign lists

- 2006 CHEVROLET C5500
- 2007 CHEVROLET C5500
- 2008 CHEVROLET C5500
- 2009 CHEVROLET C5500
- [2006 FORD E\-450](/makes/ford/e-450/2006/recalls.md)
- [2007 FORD E\-450](/makes/ford/e-450/2007/recalls.md)
- [2009 FORD E\-450](/makes/ford/e-450/2009/recalls.md)
- [2010 FORD E\-450](/makes/ford/e-450/2010/recalls.md)
- [2011 FORD E\-450](/makes/ford/e-450/2011/recalls.md)
- 2006 FORD ECONOLINE 350
- 2006 GMC C5500

## Investigated as EQ12005

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- EQ12005: Equipment query, opened 2012\-04\-16, closed 2013\-12\-02. Braun Wheelchair Lifts. EQUIPMENT ADAPTIVE/MOBILITY.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/12V584000/investigations](/v1/recalls/nhtsa/12V584000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin
- [SSM 47009](/bulletins/10138524.md), 2018-05-29, Service bulletin
- [SSM 47201](/bulletins/10137113.md), 2018-05-21, Service bulletin
- [0703](/bulletins/10022719.md), 2007-09-25, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/12V584000](/v1/recalls/nhtsa/12V584000)

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