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NHTSA recall 12V525000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number12V525000
Manufacturer's number12258
ManufacturerGeneral Motors LLC
Reported2012-10-31
Owners notified2012-12-04
ComponentSEATS:MID/REAR ASSEMBLY
Units potentially affected12626

What is wrong

General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.

What can happen

In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.

The remedy

General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.

Notes

This is General Motors' recall number 12258.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2013 CADILLAC XTSBuilt 2011-10-12 to 2012-08-30.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIE02692024-04-08. Service bulletin. Engineering Information.
12290A2023-12-11. Service bulletin. Service Update for Inventory and Customer Vehicles Front Seat Cushion Trim Retention Expires with Base Warranty
122902023-12-11. Service bulletin. Service Update for Inventory and Customer Vehicles Front Seat Cushion Trim Retention Expires with Base Warranty
122832023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Inspect Seat Memory Switch Retention Expires November 30, 2013
122632023-12-11. Service bulletin. Service Update for Inventory and Customer Vehicles Inspect Seat Memory Switch Retention, if Equipped, and Replace Outside Door Handles and Outside Door Handle Cables Expires with Base Warranty
12262C2023-12-11. Service bulletin. Service Update for Inventory and Customer Vehicles Seat Memory Control Module Reprogralm Expires with Base Warranty
12262B2023-12-11. Service bulletin. Service klUpdate for Inventory and Customer Vehicles Seat Memory Control Module Reprogralm Expires with Base Warranty
12262A2023-12-11. Service bulletin. Service klUpdate for Inventory and Customer Vehicles Seat Memory Control Module Reprogralm Expires with Base Warranty
12262XTS2023-12-11. Service bulletin. 2013 Cadillac XTS - This information replacles the information located under "Memory Seats" found in Section 3 of your owner manual

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially