# NHTSA recall 12V491000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 12V491000
- Manufacturer: Toyota Motor Engineering \& Manufacturing
- Reported: 2012\-10\-10
- Owners notified: 2012\-11\-05
- Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Units potentially affected: 2519424

## What is wrong

Toyota is recalling certain model year 2007\-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles.  The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies.  Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.


## What can happen

If the switch overheats, it may melt, possibly resulting in a fire.


## The remedy

Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge.  Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1\-800\-331\-4331.    General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1\-800\-762\-2737.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.safercar.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 10, for 2015 quarter 1
- Filed with NHTSA: 2015\-05\-04
- Vehicles in the campaign: 2519424
- Reported remedied: 1687785 \(66%\)
- Reported unreachable: 39077
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2009 PONTIAC VIBE](/makes/pontiac/vibe/2009/recalls.md). Built 2008\-01\-22 to 2008\-12\-19.
- 2008 SCION XB. Built 2007\-03\-29 to 2008\-07\-31.
- 2009 SCION XB. Built 2007\-03\-29 to 2008\-07\-31.
- 2008 SCION XD. Built 2007\-06\-12 to 2008\-07\-31.
- 2009 SCION XD. Built 2007\-06\-12 to 2008\-07\-31.
- [2007 TOYOTA CAMRY](/makes/toyota/camry/2007/recalls.md). Built 2006\-09\-01 to 2008\-12\-19.
- [2008 TOYOTA CAMRY](/makes/toyota/camry/2008/recalls.md). Built 2006\-09\-01 to 2008\-12\-19.
- [2009 TOYOTA CAMRY](/makes/toyota/camry/2009/recalls.md). Built 2006\-09\-01 to 2008\-12\-19.
- [2007 TOYOTA CAMRY HYBRID](/makes/toyota/camry/2007/recalls.md). Built 2006\-09\-01 to 2008\-12\-19. Listed as a series or trim of this model.
- [2008 TOYOTA CAMRY HYBRID](/makes/toyota/camry/2008/recalls.md). Built 2006\-09\-01 to 2008\-12\-19. Listed as a series or trim of this model.
- [2009 TOYOTA CAMRY HYBRID](/makes/toyota/camry/2009/recalls.md). Built 2006\-09\-01 to 2008\-12\-19. Listed as a series or trim of this model.
- [2009 TOYOTA COROLLA](/makes/toyota/corolla/2009/recalls.md). Built 2007\-11\-23 to 2008\-12\-18.
- [2009 TOYOTA COROLLA MATRIX](/makes/toyota/corolla-matrix/2009/recalls.md). Built 2008\-01\-02 to 2008\-12\-18.
- [2008 TOYOTA HIGHLANDER](/makes/toyota/highlander/2008/recalls.md). Built 2007\-05\-25 to 2008\-07\-31.
- [2008 TOYOTA HIGHLANDER HYBRID](/makes/toyota/highlander/2008/recalls.md). Built 2007\-05\-25 to 2008\-07\-31. Listed as a series or trim of this model.
- [2007 TOYOTA RAV4](/makes/toyota/rav4/2007/recalls.md). Built 2006\-09\-01 to 2008\-12\-19.
- [2008 TOYOTA RAV4](/makes/toyota/rav4/2008/recalls.md). Built 2006\-09\-01 to 2008\-12\-19.
- [2009 TOYOTA RAV4](/makes/toyota/rav4/2009/recalls.md). Built 2006\-09\-01 to 2008\-12\-19.
- [2008 TOYOTA SEQUOIA](/makes/toyota/sequoia/2008/recalls.md). Built 2007\-11\-13 to 2008\-12\-18.
- [2009 TOYOTA SEQUOIA](/makes/toyota/sequoia/2009/recalls.md). Built 2007\-11\-13 to 2008\-12\-18.
- [2007 TOYOTA TUNDRA](/makes/toyota/tundra/2007/recalls.md). Built 2006\-10\-26 to 2008\-12\-22.
- [2008 TOYOTA TUNDRA](/makes/toyota/tundra/2008/recalls.md). Built 2006\-10\-26 to 2008\-12\-22.
- [2007 TOYOTA YARIS](/makes/toyota/yaris/2007/recalls.md). Built 2006\-09\-01 to 2008\-07\-31.
- [2008 TOYOTA YARIS](/makes/toyota/yaris/2008/recalls.md). Built 2006\-09\-01 to 2008\-07\-31.

## Investigated as EA12006

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- EA12006: Engineering analysis, opened 2012\-06\-14, closed 2013\-02\-12. Power Window Master Switch Fire. ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/12V491000/investigations](/v1/recalls/nhtsa/12V491000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [12071A](/bulletins/10245826.md), 2023-12-04, Service bulletin
- [12071](/bulletins/10245825.md), 2023-12-04, Service bulletin
- [16NA075](/bulletins/10139216.md), 2018-06-04, Service bulletin
- [PIC5838A](/bulletins/10112394.md), 2017-08-15, Service bulletin
- [12071A](/bulletins/10069887.md), 2016-06-09, Service bulletin
- [12071](/bulletins/10069886.md), 2016-06-09, Service bulletin
- [PIC5838](/bulletins/10065005.md), 2016-05-13, Service bulletin
- [PIC5838A](/bulletins/10065004.md), 2016-05-13, Service bulletin
- [SB\-0000163342\-A](/bulletins/10060429.md), 2016-03-31, Service bulletin
- [SB\-0000162457\-A](/bulletins/10060427.md), 2016-03-31, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/12V491000](/v1/recalls/nhtsa/12V491000)

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