NHTSA recall 12V373000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 12V373000 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Reported | 2012-08-02 |
| Owners notified | 2012-11-30 |
| Component | SUSPENSION:REAR |
| Units potentially affected | 780584 |
What is wrong
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
What can happen
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2010 LEXUS HS 250 HYBRID | Built 2005-10-01 to 2010-08-31. |
|---|---|
| 2006 TOYOTA RAV4 | Built 2005-10-01 to 2010-08-31. |
| 2007 TOYOTA RAV4 | Built 2005-10-01 to 2010-08-31. |
| 2008 TOYOTA RAV4 | Built 2005-10-01 to 2010-08-31. |
| 2009 TOYOTA RAV4 | Built 2005-10-01 to 2010-08-31. |
| 2010 TOYOTA RAV4 | Built 2005-10-01 to 2010-08-31. |
| 2011 TOYOTA RAV4 | Built 2005-10-01 to 2010-08-31. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE12013
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE12013 | Preliminary evaluation, opened 2012-06-04, closed 2012-09-13. Rear Suspension Arm Assembly Failure. SUSPENSION:REAR; SUSPENSION. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| T-SB-0391-08 Obs | 2020-08-03. Service bulletin. TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20. |
|---|---|
| T-SB-0080-13 Rev | 2018-06-11. Service bulletin. TSB: Some 2006 - 2012 model year 4WD RAV4 vehicles may exhibit a growl type noise from the rear differential coupling when driving as a result of contamination to the front bearing. Follow the procedure in this bulletin to address this condition. |
| T-SB-0042-14 | 2018-04-02. Service bulletin. TSB: Safety Recall CSJ (?2006 ? 2011 RAV4; Rear Lower Suspension Arm No. 1?) involves inspection of the Rear Suspension Arm No. 1 for the presence of rust, replacement of the suspension arm if necessary, and application of an epoxy material to disable the adjustment function of the suspension arm. Therefore, any vehicle which has had Safety Recall CSJ completed will no longer have a rear wheel toe adjustment. If a vehicle exhibits a steering wheel off-center condition or rear toe alignment out of specification after Safety Recall CSJ has been completed, follow the procedure outlined in this bulletin to address this condition. |
| ER9_Remail_Deale | 2017-08-01. Service bulletin. Dealer Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. Please note the following information for Regional and PD associates. |
| ER9_Remail_Regio | 2017-08-01. Service bulletin. Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. |
| T-SB-0381-09 Rev | 2017-08-01. Service bulletin. TSB: The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system. |
| ER11_Re-Notifica | 2017-08-01. Service bulletin. Region Letter: Safety Recall completion is important not only in satisfying government requirements but also is an integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements. |
| ER11_Re-Notifica | 2017-08-01. Service bulletin. Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. Please note the following information for Regional and PD associates. |
| T-SB-0042-14 | 2016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| TSB-0187-13 | 2014-02-28. Service bulletin. TOYOTA: THERE IS A CLUNKING NOISE HEARD COMING FROM REAR OF VEHICLE AND ONE OR BOTH REAR STABILIZER LINKS ARE DAMAGED. MODEL 2006-2012 RAV4. *PE |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.