# NHTSA recall 12V299000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 12V299000
- Manufacturer's number: 60B2/L3
- Manufacturer: VOLKSWAGEN OF AMERICA, INC
- Reported: 2012\-06\-28
- Owners notified: 2012\-08\-07
- Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Units potentially affected: 13172

## What is wrong

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011.  SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.


## What can happen

SHOULD THE SUNROOF’S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS.  IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.


## The remedy

VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE.  THE SAFETY RECALL BEGAN ON AUGUST 7, 2012.  OWNERS MAY CONTACT AUDI AT 1\-800\-253\-2834.


## Notes

VOLKSWAGEN’S SAFETY RECALL NUMBER IS 60B2/L3.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), OR GO TO HTTP://WWW.SAFERCAR.GOV.


## Vehicles this campaign lists

- [2012 AUDI Q5](/makes/audi/q5/2012/recalls.md). Built 2011\-06\-21 to 2011\-12\-09.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [A7024872038029\_9](/bulletins/10250232.md), 2024-03-06, Service bulletin
- [A6019302055255\_1](/bulletins/10161276.md), 2019-07-09, Service bulletin
- [A701866 2038029\_](/bulletins/10138322.md), 2018-05-21, Service bulletin
- [A701547 2038029\-](/bulletins/10123770.md), 2017-11-17, Service bulletin
- [A701548 2038029\-](/bulletins/10123721.md), 2017-11-17, Service bulletin
- [A701544 2038029\-](/bulletins/10120703.md), 2017-10-25, Service bulletin
- [A701756 2038029\-](/bulletins/10118430.md), 2017-10-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/12V299000](/v1/recalls/nhtsa/12V299000)

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