# NHTSA recall 12V195000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 12V195000
- Manufacturer's number: 12S30
- Manufacturer: FORD MOTOR COMPANY
- Reported: 2012\-05\-03
- Owners notified: 2012\-06\-01
- Component: SUSPENSION:REAR:AXLE:NON\-POWERED AXLE ASSEMBLY
- Units potentially affected: 9192

## What is wrong

FORD IS RECALLING CERTAIN MODEL YEAR 1998\-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO.  DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.


## What can happen

A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.


## The remedy

FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY.  THIS SERVICE WILL BE PROVIDED FREE OF CHARGE.   THE RECALL BEGAN ON JUNE 1, 2012.  OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1\-866\-436\-7332.


## Notes

FORD'S SAFETY RECALL CAMPAIGN NUMBER IS 12S30.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1\-888\-327\-4236 \(TTY: 1\-800\-424\-9153\); OR GO TO HTTP://WWW.SAFERCAR.GOV.


## Vehicles this campaign lists

- [1998 FORD WINDSTAR](/makes/ford/windstar/1998/recalls.md)
- [1999 FORD WINDSTAR](/makes/ford/windstar/1999/recalls.md)
- [2000 FORD WINDSTAR](/makes/ford/windstar/2000/recalls.md)
- [2001 FORD WINDSTAR](/makes/ford/windstar/2001/recalls.md)
- [2002 FORD WINDSTAR](/makes/ford/windstar/2002/recalls.md)
- [2003 FORD WINDSTAR](/makes/ford/windstar/2003/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB160070](/bulletins/10205035.md), 2021-12-20, Service bulletin
- [16\-0070](/bulletins/10183771.md), 2020-12-07, Service bulletin
- [CSP\-15\-N\-02](/bulletins/10074725.md), 2016-06-22, Service bulletin
- [TSB\-14\-0168](/bulletins/10058105.md), 2015-08-01, Service bulletin
- [TSB\-14\-0167](/bulletins/10058104.md), 2015-08-01, Service bulletin
- [TSB\-14\-0146](/bulletins/10056623.md), 2015-01-17, Service bulletin
- [TSB\-14\-0145](/bulletins/10056612.md), 2015-01-16, Service bulletin
- [16383](/bulletins/10008321.md), 2004-07-27, Service bulletin
- [16382](/bulletins/10008320.md), 2004-07-27, Service bulletin
- [15909](/bulletins/637802.md), 2002-12-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/12V195000](/v1/recalls/nhtsa/12V195000)

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