# NHTSA recall 12V194000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 12V194000
- Manufacturer's number: 11S16
- Manufacturer: FORD MOTOR COMPANY
- Reported: 2012\-05\-03
- Owners notified: 2012\-06\-18
- Component: SUSPENSION:FRONT:CONTROL ARM
- Units potentially affected: 23000

## What is wrong

FORD IS RECALLING CERTAIN MODEL YEAR 1999\-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION\-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.


## What can happen

A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION.  A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.    EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.


## The remedy

DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012.  OWNERS MAY CONTACT FORD AT 1\-866\-436\-7332.


## Notes

FORD'S RECALL CAMPAIGN NUMBER IS 11S16.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1\-888\-327\-4236 \(TTY: 1\-800\-424\-9153\); OR GO TO HTTP://WWW.SAFERCAR.GOV.


## Vehicles this campaign lists

- [1999 FORD WINDSTAR](/makes/ford/windstar/1999/recalls.md)
- [2000 FORD WINDSTAR](/makes/ford/windstar/2000/recalls.md)
- [2001 FORD WINDSTAR](/makes/ford/windstar/2001/recalls.md)
- [2002 FORD WINDSTAR](/makes/ford/windstar/2002/recalls.md)
- [2003 FORD WINDSTAR](/makes/ford/windstar/2003/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB\-14\-0168](/bulletins/10058105.md), 2015-08-01, Service bulletin
- [TSB\-14\-0145](/bulletins/10056612.md), 2015-01-16, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/12V194000](/v1/recalls/nhtsa/12V194000)

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