# NHTSA recall 12V034000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 12V034000
- Manufacturer's number: 12C22
- Manufacturer: FORD MOTOR COMPANY
- Reported: 2012\-02\-02
- Owners notified: 2012\-02\-21
- Component: SEATS:MID/REAR ASSEMBLY
- Units potentially affected: 569

## What is wrong

FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM   NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS."  THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT\-HAND SEAT.


## What can happen

IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.


## The remedy

FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE.  THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012.  OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1\-866\-436\-7332.


## Notes

FORD'S RECALL CAMPAIGN NUMBER IS 12C22.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1\-888\-327\-4236 \(TTY: 1\-800\-424\-9153\); OR GO TO HTTP://WWW.SAFERCAR.GOV.


## Vehicles this campaign lists

- [2012 FORD EXPEDITION](/makes/ford/expedition/2012/recalls.md). Built 2011\-11\-19 to 2011\-12\-02.
- [2012 LINCOLN NAVIGATOR](/makes/lincoln/navigator/2012/recalls.md). Built 2011\-11\-19 to 2011\-12\-02.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/12V034000](/v1/recalls/nhtsa/12V034000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2012V034000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F12V034000&vehicle=NHTSA%20recall%2012V034000)