# NHTSA recall 11V385000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 11V385000 - Manufacturer's number: 11S21 - Manufacturer: FORD MOTOR COMPANY - Reported: 2011\-07\-29 - Owners notified: 2011\-09\-12 - Component: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING - Units potentially affected: 1100000 ## What is wrong FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F\-150, 2004 MODEL YEAR FORD F\-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F\-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING \(GVWR\), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE. ## What can happen AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD. ## The remedy FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1\-866\-436\-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21 ## Notes FORD'S RECALL CAMPAIGN NUMBER IS 11S21.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), OR GO TO \HTTP://WWW.SAFERCAR.GOV\ . ## Vehicles this campaign lists - [1997 FORD F\-150](/makes/ford/f-150/1997/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [1998 FORD F\-150](/makes/ford/f-150/1998/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [1999 FORD F\-150](/makes/ford/f-150/1999/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [2000 FORD F\-150](/makes/ford/f-150/2000/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [2001 FORD F\-150](/makes/ford/f-150/2001/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [2002 FORD F\-150](/makes/ford/f-150/2002/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [2003 FORD F\-150](/makes/ford/f-150/2003/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [2004 FORD F\-150](/makes/ford/f-150/2004/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [1997 FORD F\-250](/makes/ford/f-250/1997/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [1998 FORD F\-250](/makes/ford/f-250/1998/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [1999 FORD F\-250](/makes/ford/f-250/1999/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [2002 LINCOLN BLACKWOOD](/makes/lincoln/blackwood/2002/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. - [2003 LINCOLN BLACKWOOD](/makes/lincoln/blackwood/2003/recalls.md). Built 1995\-06\-20 to 2004\-08\-04. ## Investigated as EA11006 This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected. - EA11006: Engineering analysis, opened 2011\-05\-04, closed 2011\-08\-19. Fuel Tank Strap Failure Due to Corrosion. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING; FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:MOUNTING. From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/11V385000/investigations](/v1/recalls/nhtsa/11V385000/investigations) ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [TSB\-14\-0164](/bulletins/10058101.md), 2015-07-31, Service bulletin - [TSB\-14\-0147](/bulletins/10056624.md), 2015-01-17, Service bulletin - [020503](/bulletins/636417.md), 2002-11-08, Service bulletin - [0253](/bulletins/636042.md), 2002-11-04, Service bulletin - [15271](/bulletins/625804.md), 2001-12-03, Service bulletin - [15113](/bulletins/624689.md), 2001-11-08, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/11V385000](/v1/recalls/nhtsa/11V385000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2011V385000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F11V385000&vehicle=NHTSA%20recall%2011V385000)