# NHTSA recall 11V253000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 11V253000
- Manufacturer: DUCATI NORTH AMERICA
- Reported: 2011\-04\-21
- Owners notified: 2011\-05\-13
- Component: STEERING
- Units potentially affected: 1051

## What is wrong

DUCATI IS RECALLING CERTAIN MODEL YEAR 2010\-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES.  THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE "KEY\-ON" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE.  IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS STILL ENGAGED. A RIDER COULD START THE MOTORCYCLE AND ATTEMPT TO RIDE AWAY WHILE THE STEERING IS STILL LOCKED.


## What can happen

THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP\-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.


## The remedy

THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE.  THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011.  OWNERS MAY CONTACT DUCATI AT 1\-800\-231\-6696.


## Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), OR GO TO \<A HREF=HTTP://WWW.SAFERCAR.GOV\>HTTP://WWW.SAFERCAR.GOV\</A\> .


## Vehicles this campaign lists

- [2011 DUCATI DIAVEL](/makes/ducati/diavel/2011/recalls.md). Built 2010\-05\-18 to 2011\-02\-24.
- 2010 DUCATI MTS1200. Built 2009\-11\-18 to 2010\-07\-28.
- 2011 DUCATI MTS1200. Built 2010\-09\-28 to 2011\-02\-26.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SVC\-13\-013](/bulletins/10115917.md), 2017-08-25, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/11V253000](/v1/recalls/nhtsa/11V253000)

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