# NHTSA recall 11V030000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 11V030000
- Manufacturer's number: 11S16
- Manufacturer: FORD MOTOR COMPANY
- Reported: 2011\-01\-26
- Owners notified: 2011\-02\-21
- Component: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Units potentially affected: 425288

## What is wrong

FORD IS RECALLING CERTAIN MODEL YEAR 1999\-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN.  A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION.  A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.


## What can happen

THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.


## The remedy

DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011.  OWNERS MAY CONTACT FORD AT 1\-866\-436\-7332.


## Notes

FORD'S SAFETY RECALL NO. 11S16.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), OR GO TO \<A HREF=HTTP://WWW.SAFERCAR.GOV\>HTTP://WWW.SAFERCAR.GOV\</A\> .


## Vehicles this campaign lists

- [1999 FORD WINDSTAR](/makes/ford/windstar/1999/recalls.md)
- [2000 FORD WINDSTAR](/makes/ford/windstar/2000/recalls.md)
- [2001 FORD WINDSTAR](/makes/ford/windstar/2001/recalls.md)
- [2002 FORD WINDSTAR](/makes/ford/windstar/2002/recalls.md)
- [2003 FORD WINDSTAR](/makes/ford/windstar/2003/recalls.md)

## Investigated as PE10026 and EA10007

This recall followed 2 NHTSA investigations. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE10026: Preliminary evaluation, opened 2010\-07\-20, closed 2010\-12\-20. Front Subframe Corrosion Failures. STRUCTURE:FRAME AND MEMBERS; SUSPENSION.
- EA10007: Engineering analysis, opened 2010\-12\-20, closed 2011\-03\-17. Front Subframe Corrosion Failures. STRUCTURE:FRAME AND MEMBERS; SUSPENSION.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/11V030000/investigations](/v1/recalls/nhtsa/11V030000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB160065](/bulletins/10205030.md), 2021-12-20, Service bulletin
- [16\-0065](/bulletins/10183766.md), 2020-12-07, Service bulletin
- [TSB\-14\-0168](/bulletins/10058105.md), 2015-08-01, Service bulletin
- [2214](/bulletins/10013062.md), 2005-04-07, Service bulletin
- [16423](/bulletins/10008350.md), 2004-07-28, Service bulletin
- [030104](/bulletins/10008151.md), 2004-07-23, Service bulletin
- [16452](/bulletins/10008145.md), 2004-07-23, Service bulletin
- [02184](/bulletins/10007365.md), 2004-06-16, Service bulletin
- [17525](/bulletins/10007354.md), 2004-06-14, Service bulletin
- [16720](/bulletins/10001957.md), 2003-07-29, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/11V030000](/v1/recalls/nhtsa/11V030000)

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