NHTSA recall 11V030000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 11V030000 |
| Manufacturer's number | 11S16 |
| Manufacturer | FORD MOTOR COMPANY |
| Reported | 2011-01-26 |
| Owners notified | 2011-02-21 |
| Component | STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS |
| Units potentially affected | 425288 |
What is wrong
FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.
What can happen
THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.
The remedy
DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Notes
FORD'S SAFETY RECALL NO. 11S16.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
| 1999 FORD WINDSTAR | |
|---|---|
| 2000 FORD WINDSTAR | |
| 2001 FORD WINDSTAR | |
| 2002 FORD WINDSTAR | |
| 2003 FORD WINDSTAR |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE10026 and EA10007
This recall followed 2 NHTSA investigations. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE10026 | Preliminary evaluation, opened 2010-07-20, closed 2010-12-20. Front Subframe Corrosion Failures. STRUCTURE:FRAME AND MEMBERS; SUSPENSION. |
|---|---|
| EA10007 | Engineering analysis, opened 2010-12-20, closed 2011-03-17. Front Subframe Corrosion Failures. STRUCTURE:FRAME AND MEMBERS; SUSPENSION. |
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| TSB160065 | 2021-12-20. Service bulletin. Safety recall 11s16 - LCA rear attaching flanges or rear subframe body mount corrosion - requests for recall service action |
|---|---|
| 16-0065 | 2020-12-07. Service bulletin. For 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could separate from the vehicle subframe. Separation of one LCA attachment or both rear body mounts may result in a loss of vehicle directional control, increasing the risk of a crash. |
| TSB-14-0168 | 2015-08-01. Service bulletin. FORD: SAFETY RECALL ON FRONT SUBFRAME LOWER CONTROL ARM (LCA) REAR ATTACHING FLANGE OR REAR BODY MOUNT THAT CAN SEPARATE FROM SUBFRAME IF VEHICLE IS OPERATED, FOR EXTENDED PERIOD, IN HIGH CORROSION AREAS. MODEL 1999-03 WINDSTAR. |
| 2214 | 2005-04-07. Service bulletin. ROOF DITCH MATERIAL CRACKING. THIS INCLUDES 1997-2003 F-150 AND 2002 BLACKWOOD MODELS. *EH SERVICE TIP. *TT |
| 16423 | 2004-07-28. Service bulletin. SERVICING BODY SIDE MOLDING OR CLADDING / CONTACT REQUEST. *MJ |
| 030104 | 2004-07-23. Service bulletin. CREASE IN THE HEADLINER ABOVE THE LEFT A-PILLAR. *TT |
| 16452 | 2004-07-23. Service bulletin. INTERIOR AND EXTERIOR TRIM CHANGES. *TT |
| 02184 | 2004-06-16. Service bulletin. POWER SLIDING DOOR OPERATION AND DIAGNOSTIC SERVICE TIPS. *TT |
| 17525 | 2004-06-14. Service bulletin. WINDSHIELD COWL PANEL GRILLE (LEAF SCREEN) BREAKING AT THE GRILLE OPENING. *TT |
| 16720 | 2003-07-29. Service bulletin. POWER SLIDING DOOR CONDITIONS. *TT *JB |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.