# NHTSA recall 10V642000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 10V642000
- Manufacturer: MERCEDES\-BENZ USA, LLC \- DBA SPRINTER
- Reported: 2010\-12\-21
- Owners notified: 2011\-02\-11
- Component: EQUIPMENT
- Units potentially affected: 274

## What is wrong

SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010\-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES\-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW.  THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.


## What can happen

THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.


## The remedy

DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE.  THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011.  OWNERS MAY CONTACT SPRINTER AT 1\-201\-573\-0600.


## Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), OR GO TO \<A HREF=HTTP://WWW.SAFERCAR.GOV\>HTTP://WWW.SAFERCAR.GOV\</A\> .


## Vehicles this campaign lists

- [2010 FREIGHTLINER SPRINTER 2500](/makes/freightliner/sprinter/2010/recalls.md). Built 2010\-07\-01 to 2010\-10\-30. Listed as a series or trim of this model.
- [2011 FREIGHTLINER SPRINTER 2500](/makes/freightliner/sprinter/2011/recalls.md). Built 2010\-07\-01 to 2010\-10\-30. Listed as a series or trim of this model.
- [2010 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2010/recalls.md). Listed as a series or trim of this model.
- [2011 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2011/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [PartsC](/bulletins/10235993.md), 2023-05-08, Service bulletin
- [LI01.00\-N\-074210](/bulletins/10207182.md), 2022-02-04, Service bulletin
- [V\-SC\-2021040017](/bulletins/10194373.md), 2021-05-24, Service bulletin
- [LI82.62\-P\-067526](/bulletins/10171617.md), 2020-02-24, Service bulletin
- [LI82.85\-N\-070616](/bulletins/10170528.md), 2020-01-21, Service bulletin
- [LI82.85\-N\-070620](/bulletins/10170524.md), 2020-01-21, Service bulletin
- [LI82.85\-N\-069563](/bulletins/10170523.md), 2020-01-21, Service bulletin
- [LI82.85\-N\-070619](/bulletins/10170522.md), 2020-01-21, Service bulletin
- [LI82.85\-N\-070617](/bulletins/10170521.md), 2020-01-21, Service bulletin
- [LI82.85\-N\-070599](/bulletins/10170517.md), 2020-01-21, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/10V642000](/v1/recalls/nhtsa/10V642000)

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