# NHTSA recall 10V385000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 10V385000
- Manufacturer's number: 10S13
- Manufacturer: FORD MOTOR COMPANY
- Reported: 2010\-08\-26
- Owners notified: 2010\-10\-20
- Component: SUSPENSION:REAR:AXLE:NON\-POWERED AXLE ASSEMBLY
- Units potentially affected: 492650

## What is wrong

FORD IS RECALLING CERTAIN MODEL YEAR 1998\-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN.  AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS.  CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.


## What can happen

A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.


## The remedy

AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE.  THIS SERVICE WILL BE PERFORMED FREE OF CHARGE.  THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010.  OWNERS MAY CONTACT FORD AT 1\-866\-436\-7332.


## Notes

FORD'S RECALL NO. IS 10S13.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), OR GO TO \<A HREF=HTTP://WWW.SAFERCAR.GOV\>HTTP://WWW.SAFERCAR.GOV\</A\> .


## Vehicles this campaign lists

- [1998 FORD WINDSTAR](/makes/ford/windstar/1998/recalls.md). Built 2007\-09\-01 to 2003\-07\-03.
- [1999 FORD WINDSTAR](/makes/ford/windstar/1999/recalls.md). Built 2007\-09\-01 to 2003\-07\-03.
- [2000 FORD WINDSTAR](/makes/ford/windstar/2000/recalls.md). Built 2007\-09\-01 to 2003\-07\-03.
- [2001 FORD WINDSTAR](/makes/ford/windstar/2001/recalls.md). Built 2007\-09\-01 to 2003\-07\-03.
- [2002 FORD WINDSTAR](/makes/ford/windstar/2002/recalls.md). Built 2007\-09\-01 to 2003\-07\-03.
- [2003 FORD WINDSTAR](/makes/ford/windstar/2003/recalls.md). Built 2007\-09\-01 to 2003\-07\-03.

## Investigated as PE10016

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE10016: Preliminary evaluation, opened 2010\-05\-13, closed 2010\-09\-22. Rear Axle Cracking. SUSPENSION.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/10V385000/investigations](/v1/recalls/nhtsa/10V385000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB160070](/bulletins/10205035.md), 2021-12-20, Service bulletin
- [16\-0070](/bulletins/10183771.md), 2020-12-07, Service bulletin
- [CSP\-15\-N\-02](/bulletins/10074725.md), 2016-06-22, Service bulletin
- [TSB\-14\-0168](/bulletins/10058105.md), 2015-08-01, Service bulletin
- [TSB\-14\-0167](/bulletins/10058104.md), 2015-08-01, Service bulletin
- [TSB\-14\-0146](/bulletins/10056623.md), 2015-01-17, Service bulletin
- [TSB\-14\-0145](/bulletins/10056612.md), 2015-01-16, Service bulletin
- [16383](/bulletins/10008321.md), 2004-07-27, Service bulletin
- [16382](/bulletins/10008320.md), 2004-07-27, Service bulletin
- [15909](/bulletins/637802.md), 2002-12-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/10V385000](/v1/recalls/nhtsa/10V385000)

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