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NHTSA recall 09V456000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number09V456000
ManufacturerCUES, INC.
Reported2009-11-19
Owners notified2010-01-05
ComponentEQUIPMENT:APPLIANCE:AIR CONDITIONER
Units potentially affected269

What is wrong

CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.

What can happen

THIS DEFECT COULD RESULT IN A FIRE.

The remedy

CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Vehicles this campaign lists
2007 CHEVROLET C4500
2008 CHEVROLET C4500 NA
2007 CHEVROLET C5500
2008 CHEVROLET C5500
2007 CHEVROLET C6500
2008 CHEVROLET EXPRESS
2009 CHEVROLET EXPRESS 3500Listed as a series or trim of this model.
2008 CHEVROLET SILVERADO 2500Listed as a series or trim of this model.
2007 CHEVROLET SILVERADO 3500Listed as a series or trim of this model.
2007 FORD E-350
2007 FORD E-450
2008 FORD E-450
2008 FORD F-550 SDListed as a series or trim of this model.
2008 FORD F-650 SDListed as a series or trim of this model.
2009 FREIGHTLINER MT45
2008 FREIGHTLINER MT55
2007 FREIGHTLINER SPRINTER
2008 FREIGHTLINER SPRINTER 3500Listed as a series or trim of this model.
2007 GMC C5500
2008 INTERNATIONAL 4300
2008 STERLING ACTERRA
2007 WORKHORSE STEPVAN
2007 WORKHORSE W3

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0695A2024-04-29. Service bulletin. Diagnosis and Repair HVAC Blower Function.
PI0648A2024-04-29. Service bulletin. Revised HVAC Blower Motor Installation Instructions.
PIT53532024-04-01. Service bulletin. XM Audio Traffic And Travel Link Availability And Operation.
07-00-89-037S2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5601B2024-02-12. Service bulletin. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
18-NA-0992024-02-02. Service bulletin. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIT5074P2024-01-29. Service bulletin. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5319A2024-01-08. Service bulletin. Bluetooth Stays Connected After RAP Is Canceled.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

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