NHTSA recall 09V306000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published by	NHTSA (United States)
Campaign number	09V306000
Manufacturer	THE CUSTOMIZERS INC.
Reported	2009-07-29
Owners notified	2009-06-29
Component	EQUIPMENT ADAPTIVE/MOBILITY
Units potentially affected	6

What is wrong

CUSTOMIZERS IS RECALLING 6 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS ON MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

What can happen

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

The remedy

CUSTOMIZERS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFT FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Vehicles this campaign lists
2006 CHEVROLET EXPRESS	Built 2005-04-01 to 2007-10-09.
2005 FORD E-350	Built 2007-03-30 to 2007-08-25.
2007 GMC SAVANNAH	Built 2006-10-23 to 2006-11-03.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as EQ08011

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
EQ08011	Equipment query, opened 2008-07-29, closed 2010-03-04. RICON/THRESHOLD WARNING/ANTI-STOW. EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
PIT5353	2024-04-01. Service bulletin. XM Audio Traffic And Travel Link Availability And Operation.
07-00-89-037S	2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5601B	2024-02-12. Service bulletin. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
18-NA-099	2024-02-02. Service bulletin. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIT5074P	2024-01-29. Service bulletin. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
Recalls	2024-01-08. Service bulletin. Vehicle Recalls
PIT5074H	2023-12-26. Service bulletin. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
PIT4864F	2023-12-26. Service bulletin. Information On Requests To Add OnStar Bluetooth Option.
23-NA-219	2023-12-21. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PIC5614A	2023-12-11. Service bulletin. Changing Turn-By-Turn Voice Response To Metric Or English Units

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.