# NHTSA recall 04V480000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 04V480000
- Manufacturer's number: D17
- Manufacturer: DAIMLERCHRYSLER CORPORATION
- Reported: 2004\-10\-06
- Owners notified: 2004\-10\-12
- Component: AIR BAGS
- Units potentially affected: 955344

## What is wrong

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.


## What can happen

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.


## The remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS.  FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS.   DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES.  THE RECALL BEGAN ON OCTOBER 12, 2004.    OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1\-800\-853\-1403.


## Notes

DAIMLERCHRYSLER RECALL NO. D17.CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1\-888\-DASH\-2\-DOT \(1\-888\-327\-4236\).


## Vehicles this campaign lists

- [1998 CHRYSLER TOWN AND COUNTRY](/makes/chrysler/town-and-country/1998/recalls.md). Built 1998\-03\-01 to 2000\-08\-31.
- [1999 CHRYSLER TOWN AND COUNTRY](/makes/chrysler/town-and-country/1999/recalls.md). Built 1998\-03\-01 to 2000\-08\-31.
- [2000 CHRYSLER TOWN AND COUNTRY](/makes/chrysler/town-and-country/2000/recalls.md). Built 1998\-03\-01 to 2000\-08\-31.
- 1998 DODGE CARAVAN. Built 1998\-03\-01 to 2000\-08\-31.
- 1999 DODGE CARAVAN. Built 1998\-03\-01 to 2000\-08\-31.
- 2000 DODGE CARAVAN. Built 1998\-03\-01 to 2000\-08\-31.
- 1998 DODGE GRAND CARAVAN. Built 1998\-03\-01 to 2000\-08\-31.
- 1999 DODGE GRAND CARAVAN. Built 1998\-03\-01 to 2000\-08\-31.
- 2000 DODGE GRAND CARAVAN. Built 1998\-03\-01 to 2000\-08\-31.
- [1998 PLYMOUTH GRAND VOYAGER](/makes/plymouth/grand-voyager/1998/recalls.md). Built 1998\-03\-01 to 2000\-08\-31.
- [1999 PLYMOUTH GRAND VOYAGER](/makes/plymouth/grand-voyager/1999/recalls.md). Built 1998\-03\-01 to 2000\-08\-31.
- [2000 PLYMOUTH GRAND VOYAGER](/makes/plymouth/grand-voyager/2000/recalls.md). Built 1998\-03\-01 to 2000\-08\-31.
- [1998 PLYMOUTH VOYAGER](/makes/plymouth/voyager/1998/recalls.md). Built 1998\-03\-01 to 2000\-08\-31.
- [1999 PLYMOUTH VOYAGER](/makes/plymouth/voyager/1999/recalls.md). Built 1998\-03\-01 to 2000\-08\-31.
- [2000 PLYMOUTH VOYAGER](/makes/plymouth/voyager/2000/recalls.md). Built 1998\-03\-01 to 2000\-08\-31.

## Investigated as EA04013

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- EA04013: Engineering analysis, opened 2004\-06\-04, closed 2005\-05\-25. DRIVER AIR BAG CLOCKSPRING FAILURE. AIR BAGS:FRONTAL.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/04V480000/investigations](/v1/recalls/nhtsa/04V480000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [0801102](/bulletins/635678.md), 2002-10-30, Service bulletin
- [082700](/bulletins/6092304.md), 2000-12-04, Service bulletin
- [083799](/bulletins/6089800.md), 2000-02-25, Service bulletin
- [081798](/bulletins/603153.md), 1999-02-05, Service bulletin
- [081798 REV B](/bulletins/602450.md), 1998-11-05, Service bulletin
- [970919083297](/bulletins/54423.md), 1998-04-07, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/04V480000](/v1/recalls/nhtsa/04V480000)

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