# NHTSA recall 04V328000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 04V328000
- Manufacturer's number: 04S16
- Manufacturer: FORD MOTOR COMPANY
- Reported: 2004\-07\-07
- Owners notified: 2004\-07\-15
- Component: SUSPENSION:REAR
- Units potentially affected: 47314

## What is wrong

CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.


## What can happen

THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE.  IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP.  LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.


## The remedy

DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS.  THE RECALL BEGAN ON JULY 15, 2004.  OWNERS SHOULD CONTACT FORD AT 1\-800\-392\-3673.


## Notes

FORD RECALL NO. 04S16. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1\-888\-DASH\-2\-DOT \( 1\-888\-327\-4236\).


## Vehicles this campaign lists

- [2003 FORD CROWN VICTORIA](/makes/ford/crown-victoria/2003/recalls.md). Built 2001\-10\-10 to 2002\-12\-04.
- [2003 LINCOLN TOWN CAR](/makes/lincoln/town-car/2003/recalls.md). Built 2001\-11\-14 to 2002\-12\-03.

## Investigated as PE04010

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE04010: Preliminary evaluation, opened 2004\-01\-22, closed 2004\-07\-08. REAR AXLE FRACTURE. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/04V328000/investigations](/v1/recalls/nhtsa/04V328000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [04155](/bulletins/10011151.md), 2005-01-04, Service bulletin
- [16388](/bulletins/10008325.md), 2004-07-27, Service bulletin
- [17545](/bulletins/10008116.md), 2004-07-22, Service bulletin
- [03196](/bulletins/10004035.md), 2003-11-15, Service bulletin
- [16886](/bulletins/10002603.md), 2003-09-08, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/04V328000](/v1/recalls/nhtsa/04V328000)

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