# NHTSA recall 04V309000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 04V309000
- Manufacturer's number: SC0288
- Manufacturer: MACK TRUCKS, INC
- Reported: 2004\-06\-25
- Owners notified: 2004\-10\-01
- Component: STEERING
- Units potentially affected: 219

## What is wrong

ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER\-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.


## What can happen

FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH  .


## The remedy

DEALERS WILL INSPECT VEHICLES.   NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED.  THE RECALL BEGAN OCTOBER 2004.  OWNERS SHOULD CONTACT MACK AT 1\-610\-709\-3337.


## Notes

MACK RECALL NO. SC0288.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1\-888\-DASH\-2\-DOT \(1\-888\-327\-4236\).


## Vehicles this campaign lists

- [2004 MACK CH](/makes/mack/ch/2004/recalls.md). Built 2004\-05\-20 to 2004\-05\-28.
- 2004 MACK CX. Built 2004\-05\-20 to 2004\-05\-28.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/04V309000](/v1/recalls/nhtsa/04V309000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2004V309000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F04V309000&vehicle=NHTSA%20recall%2004V309000)