NHTSA recall 04V250000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 04V250000 |
| Manufacturer's number | 04509 |
| Manufacturer | INTERNATIONAL TRUCK & ENGINE CORPORATION |
| Reported | 2004-05-27 |
| Owners notified | 2004-06-29 |
| Component | STEERING:HYDRAULIC POWER ASSIST:PUMP |
| Units potentially affected | 5999 |
What is wrong
ON CERTAIN SCHOOL AND TRANSIT BUSES THE STUDS USED TO SECURE THE POWER STEERING PUMP TO THE ENGINE BLOCK CAN FAIL, RESULTING IN ENGINE OIL LEAKAGE AND COMPLETE LOSS OF POWER STEERING. THE POWER STEERING PUMP IS DESIGNED TO PROVIDE POWER ASSIST TO BOTH THE STEERING SYSTEM AND THE HYDRAULIC BRAKING SYSTEM. SHOULD STUD FAILURE CAUSE THE PUMP TO BECOME DISENGAGED FROM ITS DRIVE GEARS, A REDUCTION OF THE FLUID FLOW RATE TO THE BRAKE SYSTEM COULD OCCUR AND POSSIBLY CAUSE AN EXTENDED STOPPING DISTANCE AS WELL AS INCREASED STEERING WHEEL EFFORTS.
What can happen
SUDDEN LOSS OF POWER STEERING WILL IMPAIR THE VEHICLE OPERATOR, POSSIBLE RESULTING IN A VEHICLE CRASH.
The remedy
INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND ALL VEHICLES WILL BE INSPECTED AND ANY SUSPECT STUDS WILL BE REPLACED. OWNER NOTIFICATION BEGAN SEPTEMBER 24,2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Notes
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
| 2003 INTERNATIONAL 1652SC | Built 2003-02-03 to 2004-01-22. |
|---|---|
| 2004 INTERNATIONAL 1652SC | Built 2003-02-03 to 2004-01-22. |
| 2003 INTERNATIONAL 3800 | Built 2003-02-03 to 2004-01-22. |
| 2004 INTERNATIONAL 3800 | Built 2003-02-03 to 2004-01-22. |
| 2003 INTERNATIONAL 4700SFC | Built 2003-02-03 to 2004-01-22. Listed as a series or trim of this model. |
| 2004 INTERNATIONAL 4700SFC | Built 2003-02-03 to 2004-01-22. Listed as a series or trim of this model. |
| 2003 INTERNATIONAL CE | Built 2003-02-03 to 2004-01-22. |
| 2004 INTERNATIONAL CE | Built 2003-02-03 to 2004-01-22. |
| 2004 INTERNATIONAL CE BUS | Built 2003-02-03 to 2004-01-22. |
| 2003 INTERNATIONAL RE | Built 2003-02-03 to 2004-01-22. |
| 2004 INTERNATIONAL RE | Built 2003-02-03 to 2004-01-22. |
| 2003 INTERNATIONAL RE BUS | Built 2003-02-03 to 2004-01-22. |
| 2004 INTERNATIONAL RE BUS | Built 2003-02-03 to 2004-01-22. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE04015
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE04015 | Preliminary evaluation, opened 2004-02-18, closed 2004-06-04. POWER STEERING STUD FAILURE. STEERING:HYDRAULIC POWER ASSIST:PUMP. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.