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NHTSA recall 04V120000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number04V120000
Manufacturer's numberFL422
ManufacturerFREIGHTLINER LLC
Reported2004-03-08
Owners notified2004-05-21
ComponentSTEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM
Units potentially affected275

What is wrong

ON CERTAIN TRUCKS AND TRUCK-TRACTORS EQUIPPED WITH TRW DRAG LINK ASSEMBLIES, THE REPLACEMENT CLAMP AND DRAG LINK ASSEMBLIES CONTAIN A POTENTIALLY DEFECTIVE 5/8-11-GRADE B PREVAILING TORQUE HEX NUT. IF THE FINAL TIGHTENING IS LESS THAN 65 LB.-FT., THE CLAMP LOAD WOULD BE UNACCEPTABLY LOW AND COULD COMPROMISE THE INTEGRITY OF THE DRAG LINK.

What can happen

THIS COULD RESULT IN THE BALL SOCKET SEPARATING AND CAUSE LOSS OF STEERING CONTROL, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.

The remedy

DEALERS WILL REPLACE THE AFFECTED HEX NUT(S). OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Notes

FREIGHTLINER RECALL NO. FL422.CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles this campaign lists
2003 WESTERN STAR 4900EXBuilt 2003-11-15 to 2004-01-12. Listed as a series or trim of this model.
2004 WESTERN STAR 4900EXBuilt 2003-11-15 to 2004-01-12. Listed as a series or trim of this model.
2003 WESTERN STAR 4900FABuilt 2003-11-15 to 2004-01-12. Listed as a series or trim of this model.
2004 WESTERN STAR 4900FABuilt 2003-11-15 to 2004-01-12. Listed as a series or trim of this model.
2003 WESTERN STAR 4900SABuilt 2003-11-15 to 2004-01-12. Listed as a series or trim of this model.
2004 WESTERN STAR 4900SABuilt 2003-11-15 to 2004-01-12. Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
FL-581-AB2011-08-08. Service bulletin. DAIMLER TRUCK SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A STEERING COMPONENT MAY CRACK AND POSSIBLY BREAK UNDER SEVERE STEERING CONDITIONS. THIS MAY RESULT IN LESS STEERING CONTROL. *RM

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially