# NHTSA recall 04V009000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 04V009000
- Manufacturer's number: 03517
- Manufacturer: INTERNATIONAL TRUCK \& ENGINE CORPORATION
- Reported: 2004\-01\-05
- Owners notified: 2004\-08\-17
- Component: SUSPENSION:REAR
- Units potentially affected: 19

## What is wrong

ON CERTAIN AMBULANCES EQUIPPED WITH GOODRICH VELVET\-RIDE REAR SUSPENSION SYSTEMS, THE BOLTS CONNECTING THE SUSPENSION SPRING TO THE REAR AXLE MAY BREAK.


## What can happen

THE AXLE COULD SEPARATE FROM THE VEHICLE WITHOUT WARNING AND RESULT IN A CRASH.


## The remedy

DEALERS WILL REPLACE THE SUSPENSION SYSTEM. THE RECALL BEGAN ON AUGUST 17, 2004.  OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1\-800\-448\-7825.


## Notes

CUSTOMER'S CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1\-888\-DASH\-2\-DOT \(1\-888\-327\-4236\).


## Vehicles this campaign lists

- [1993 INTERNATIONAL 4700LP](/makes/international/4700/1993/recalls.md). Built 1993\-12\-02 to 2001\-04\-08. Listed as a series or trim of this model.
- [1994 INTERNATIONAL 4700LP](/makes/international/4700/1994/recalls.md). Built 1993\-12\-02 to 2001\-04\-08. Listed as a series or trim of this model.
- [1995 INTERNATIONAL 4700LP](/makes/international/4700/1995/recalls.md). Built 1993\-12\-02 to 2001\-04\-08. Listed as a series or trim of this model.
- [1996 INTERNATIONAL 4700LP](/makes/international/4700/1996/recalls.md). Built 1993\-12\-02 to 2001\-04\-08. Listed as a series or trim of this model.
- [1997 INTERNATIONAL 4700LP](/makes/international/4700/1997/recalls.md). Built 1993\-12\-02 to 2001\-04\-08. Listed as a series or trim of this model.
- [1998 INTERNATIONAL 4700LP](/makes/international/4700/1998/recalls.md). Built 1993\-12\-02 to 2001\-04\-08. Listed as a series or trim of this model.
- [1999 INTERNATIONAL 4700LP](/makes/international/4700/1999/recalls.md). Built 1993\-12\-02 to 2001\-04\-08. Listed as a series or trim of this model.
- [2000 INTERNATIONAL 4700LP](/makes/international/4700/2000/recalls.md). Built 1993\-12\-02 to 2001\-04\-08. Listed as a series or trim of this model.
- [2001 INTERNATIONAL 4700LP](/makes/international/4700/2001/recalls.md). Built 1993\-12\-02 to 2001\-04\-08. Listed as a series or trim of this model.

## Investigated as EA03006

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- EA03006: Engineering analysis, opened 2003\-04\-29, closed 2004\-01\-23. REAR SUSPENSION SEPARATION/FAILURE. SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U\-BOLT, LEAF SPRING TO AXLE.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/04V009000/investigations](/v1/recalls/nhtsa/04V009000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [IK0300078](/bulletins/11019101.md), 2025-06-04, Service bulletin
- [IK1400023](/bulletins/11010428.md), 2024-11-11, Service bulletin
- [IK0200013](/bulletins/10189743.md), 2021-04-02, Service bulletin
- [IK1400023](/bulletins/10163416.md), 2019-08-02, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/04V009000](/v1/recalls/nhtsa/04V009000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2004V009000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F04V009000&vehicle=NHTSA%20recall%2004V009000)