NHTSA recall 04V009000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 04V009000 |
| Manufacturer's number | 03517 |
| Manufacturer | INTERNATIONAL TRUCK & ENGINE CORPORATION |
| Reported | 2004-01-05 |
| Owners notified | 2004-08-17 |
| Component | SUSPENSION:REAR |
| Units potentially affected | 19 |
What is wrong
ON CERTAIN AMBULANCES EQUIPPED WITH GOODRICH VELVET-RIDE REAR SUSPENSION SYSTEMS, THE BOLTS CONNECTING THE SUSPENSION SPRING TO THE REAR AXLE MAY BREAK.
What can happen
THE AXLE COULD SEPARATE FROM THE VEHICLE WITHOUT WARNING AND RESULT IN A CRASH.
The remedy
DEALERS WILL REPLACE THE SUSPENSION SYSTEM. THE RECALL BEGAN ON AUGUST 17, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Notes
CUSTOMER'S CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
| 1993 INTERNATIONAL 4700LP | Built 1993-12-02 to 2001-04-08. Listed as a series or trim of this model. |
|---|---|
| 1994 INTERNATIONAL 4700LP | Built 1993-12-02 to 2001-04-08. Listed as a series or trim of this model. |
| 1995 INTERNATIONAL 4700LP | Built 1993-12-02 to 2001-04-08. Listed as a series or trim of this model. |
| 1996 INTERNATIONAL 4700LP | Built 1993-12-02 to 2001-04-08. Listed as a series or trim of this model. |
| 1997 INTERNATIONAL 4700LP | Built 1993-12-02 to 2001-04-08. Listed as a series or trim of this model. |
| 1998 INTERNATIONAL 4700LP | Built 1993-12-02 to 2001-04-08. Listed as a series or trim of this model. |
| 1999 INTERNATIONAL 4700LP | Built 1993-12-02 to 2001-04-08. Listed as a series or trim of this model. |
| 2000 INTERNATIONAL 4700LP | Built 1993-12-02 to 2001-04-08. Listed as a series or trim of this model. |
| 2001 INTERNATIONAL 4700LP | Built 1993-12-02 to 2001-04-08. Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as EA03006
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| EA03006 | Engineering analysis, opened 2003-04-29, closed 2004-01-23. REAR SUSPENSION SEPARATION/FAILURE. SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| IK0300078 | 2025-06-04. Service bulletin. This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles. |
|---|---|
| IK1400023 | 2024-11-11. Service bulletin. This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean. |
| IK0200013 | 2021-04-02. Service bulletin. Suggested alignment target values when performing a vehicle axle alignment |
| IK1400023 | 2019-08-02. Service bulletin. Suspension Lean Diagnostics; All models |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.