# NHTSA recall 02V293000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 02V293000
- Manufacturer's number: B24
- Manufacturer: DAIMLERCHRYSLER CORPORATION
- Reported: 2002\-11\-07
- Owners notified: 2002\-11\-18
- Component: AIR BAGS:FRONTAL
- Units potentially affected: 1500521

## What is wrong

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.


## What can happen

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.


## The remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS.  AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE.  DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES.  OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002.    OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1\-800\-853\-1403.


## Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1\-888\-DASH\-2\-DOT \(1\-888\-327\-4236\).


## Vehicles this campaign lists

- [1996 CHRYSLER TOWN AND COUNTRY](/makes/chrysler/town-and-country/1996/recalls.md). Built 1995\-01\-01 to 1998\-02\-28.
- [1997 CHRYSLER TOWN AND COUNTRY](/makes/chrysler/town-and-country/1997/recalls.md). Built 1995\-01\-01 to 1998\-02\-28.
- [1998 CHRYSLER TOWN AND COUNTRY](/makes/chrysler/town-and-country/1998/recalls.md). Built 1995\-01\-01 to 1998\-02\-28.
- 1996 DODGE CARAVAN. Built 1995\-01\-01 to 1998\-02\-28.
- 1997 DODGE CARAVAN. Built 1995\-01\-01 to 1998\-02\-28.
- 1998 DODGE CARAVAN. Built 1995\-01\-01 to 1998\-02\-28.
- 1996 DODGE GRAND CARAVAN. Built 1995\-01\-01 to 1998\-02\-28.
- 1997 DODGE GRAND CARAVAN. Built 1995\-01\-01 to 1998\-02\-28.
- 1998 DODGE GRAND CARAVAN. Built 1995\-01\-01 to 1998\-02\-28.
- [1996 PLYMOUTH GRAND VOYAGER](/makes/plymouth/grand-voyager/1996/recalls.md). Built 1995\-01\-01 to 1998\-02\-28.
- [1997 PLYMOUTH GRAND VOYAGER](/makes/plymouth/grand-voyager/1997/recalls.md). Built 1995\-01\-01 to 1998\-02\-28.
- [1998 PLYMOUTH GRAND VOYAGER](/makes/plymouth/grand-voyager/1998/recalls.md). Built 1995\-01\-01 to 1998\-02\-28.
- [1996 PLYMOUTH VOYAGER](/makes/plymouth/voyager/1996/recalls.md). Built 1995\-01\-01 to 1998\-02\-28.
- [1997 PLYMOUTH VOYAGER](/makes/plymouth/voyager/1997/recalls.md). Built 1995\-01\-01 to 1998\-02\-28.
- [1998 PLYMOUTH VOYAGER](/makes/plymouth/voyager/1998/recalls.md). Built 1995\-01\-01 to 1998\-02\-28.

## Investigated as PE00032 and EA01007

This recall followed 2 NHTSA investigations. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE00032: Preliminary evaluation, opened 2000\-08\-08, closed 2001\-02\-21. AIR BAG CLOCKSPRING. AIR BAGS.
- EA01007: Engineering analysis, opened 2001\-02\-21, closed 2002\-11\-22. AIR BAG CLOCKSPRING. ELECTRICAL SYSTEM.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/02V293000/investigations](/v1/recalls/nhtsa/02V293000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [0801102](/bulletins/635678.md), 2002-10-30, Service bulletin
- [082700](/bulletins/6092304.md), 2000-12-04, Service bulletin
- [083799](/bulletins/6089800.md), 2000-02-25, Service bulletin
- [081798](/bulletins/603153.md), 1999-02-05, Service bulletin
- [081798 REV B](/bulletins/602450.md), 1998-11-05, Service bulletin
- [970919083297](/bulletins/54423.md), 1998-04-07, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/02V293000](/v1/recalls/nhtsa/02V293000)

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