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NHTSA recall 02V293000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number02V293000
Manufacturer's numberB24
ManufacturerDAIMLERCHRYSLER CORPORATION
Reported2002-11-07
Owners notified2002-11-18
ComponentAIR BAGS:FRONTAL
Units potentially affected1500521

What is wrong

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

What can happen

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

The remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles this campaign lists
1996 CHRYSLER TOWN AND COUNTRYBuilt 1995-01-01 to 1998-02-28.
1997 CHRYSLER TOWN AND COUNTRYBuilt 1995-01-01 to 1998-02-28.
1998 CHRYSLER TOWN AND COUNTRYBuilt 1995-01-01 to 1998-02-28.
1996 DODGE CARAVANBuilt 1995-01-01 to 1998-02-28.
1997 DODGE CARAVANBuilt 1995-01-01 to 1998-02-28.
1998 DODGE CARAVANBuilt 1995-01-01 to 1998-02-28.
1996 DODGE GRAND CARAVANBuilt 1995-01-01 to 1998-02-28.
1997 DODGE GRAND CARAVANBuilt 1995-01-01 to 1998-02-28.
1998 DODGE GRAND CARAVANBuilt 1995-01-01 to 1998-02-28.
1996 PLYMOUTH GRAND VOYAGERBuilt 1995-01-01 to 1998-02-28.
1997 PLYMOUTH GRAND VOYAGERBuilt 1995-01-01 to 1998-02-28.
1998 PLYMOUTH GRAND VOYAGERBuilt 1995-01-01 to 1998-02-28.
1996 PLYMOUTH VOYAGERBuilt 1995-01-01 to 1998-02-28.
1997 PLYMOUTH VOYAGERBuilt 1995-01-01 to 1998-02-28.
1998 PLYMOUTH VOYAGERBuilt 1995-01-01 to 1998-02-28.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as PE00032 and EA01007

This recall followed 2 NHTSA investigations. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
PE00032Preliminary evaluation, opened 2000-08-08, closed 2001-02-21. AIR BAG CLOCKSPRING. AIR BAGS.
EA01007Engineering analysis, opened 2001-02-21, closed 2002-11-22. AIR BAG CLOCKSPRING. ELECTRICAL SYSTEM.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
08011022002-10-30. Service bulletin. CONCERNS WITH THE AIR BAG WARNING INDICATOR LAMP ON INTERMITTENTLY OR CONSTANTLY. *TT
0827002000-12-04. Service bulletin. SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT
0837992000-02-25. Service bulletin. DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT
0817981999-02-05. Service bulletin. SUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC
081798 REV B1998-11-05. Service bulletin. SUBJECT REGARDING THE AIRBAG ON-OFF SWITCHES. *YC
9709190832971998-04-07. Service bulletin. AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *YC

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially