# NHTSA recall 00V388000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 00V388000
- Manufacturer's number: 2000\-110004
- Manufacturer: MERCEDES\-BENZ USA, LLC.
- Reported: 2000\-11\-28
- Owners notified: 2001\-02\-02
- Component: AIR BAGS:SIDE/WINDOW
- Units potentially affected: 16255

## What is wrong

VEHICLE DESCRIPTION:    PASSENGER VEHICLES.   SOME OF THESE VEHICLES HAVE EXPERIENCED SIDE AIR BAG DEPLOYMENTS IN THE ABSENCE OF A CRASH.


## What can happen

INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.


## The remedy

DEALERS WILL REPLACE THE DRIVER AND PASSENGER DOOR MOUNTED SIDE AIR BAG MODULES.  AT THE SAME TIME, DEALERS WILL ALSO INSPECT THE CONDITION OF THE SIDE AIR BAG MODULE WIRING WITHIN THE DOORS AND REPLACE THAT WIRING IF THERE IS ANY EVIDENCE OF DAMAGE.


## Notes

OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES\-BENZ AT 1\-800\-367\-6372.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1\-888\-DASH\-2\-DOT \(1\-888\-327\-4236\).


## Vehicles this campaign lists

- [1997 MERCEDES BENZ E CLASS](/makes/mercedes-benz/e-class/1997/recalls.md). Built 1996\-11\-01 to 1997\-02\-28.

## Investigated as RQ00013

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- RQ00013: Recall query, opened 2000\-06\-02, closed 2001\-07\-20. INADVERTENT SIDE IMPACT AIRBAG DEPLOYMEN. AIR BAGS:SIDE/WINDOW.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/00V388000/investigations](/v1/recalls/nhtsa/00V388000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [612](/bulletins/616253.md), 2001-02-15, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/00V388000](/v1/recalls/nhtsa/00V388000)

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