# NHTSA recall 00V072000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 00V072000
- Manufacturer's number: 00S04
- Manufacturer: FORD MOTOR COMPANY
- Reported: 2000\-03\-07
- Owners notified: 2000\-04\-15
- Component: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- Units potentially affected: 208903

## What is wrong

VEHICLE DESCRIPTION:  MULTI\-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL\-TIME 4\-WHEEL DRIVE \(A4WD\) POWERTRAINS.   THE GENERIC ELECTRONIC MODULE \(GEM\) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK\-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS \(E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.\) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.


## What can happen

AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.


## The remedy

DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.


## Notes

OWNER NOTIFICATION BEGAN APRIL 15, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1\-800\-392\-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1\-888\-DASH\-2\-DOT \(1\-888\-327\-4236\).


## Vehicles this campaign lists

- [1999 FORD EXPLORER](/makes/ford/explorer/1999/recalls.md). Built 1998\-09\-14 to 1999\-09\-12.
- [2000 FORD EXPLORER](/makes/ford/explorer/2000/recalls.md). Built 1998\-09\-14 to 1999\-09\-12.
- [1999 MERCURY MOUNTAINEER](/makes/mercury/mountaineer/1999/recalls.md). Built 1998\-09\-14 to 1999\-09\-12.
- [2000 MERCURY MOUNTAINEER](/makes/mercury/mountaineer/2000/recalls.md). Built 1998\-09\-14 to 1999\-09\-12.

## Investigated as PE99049

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE99049: Preliminary evaluation, opened 1999\-07\-28, closed 2000\-04\-24. WINDSHIELD WIPER MALFUNCTION. VISIBILITY.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/00V072000/investigations](/v1/recalls/nhtsa/00V072000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [13333](/bulletins/6092154.md), 2000-11-27, Service bulletin
- [13062](/bulletins/6091862.md), 2000-11-15, Service bulletin
- [99222](/bulletins/6089681.md), 2000-02-11, Service bulletin
- [996796](/bulletins/608766.md), 1999-12-03, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/00V072000](/v1/recalls/nhtsa/00V072000)

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