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Service bulletins for the 2017 Western Star 5700

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

671 on file from NHTSA, as of 2026-10-19.

By type

By component

Bulletins, newest first
19TL-132019-09-09. Service bulletin. POWER TRAIN; EQUIPMENT. Tool Letter for DT12 Seal Protector Sleeve
19TL-112019-09-09. Service bulletin. EQUIPMENT. Tool Letter for New Tool Kit Replacement Components DDE DKICHA018006 Components 1, 2 and 3
19TL-10 NVH2019-09-09. Service bulletin. STRUCTURE. Communication to assist the field with service vibration issues on DTNA vehicles
19CSA-12 BCT2019-09-09. Service bulletin. ELECTRICAL SYSTEM. PowerNet Assessment Tool Repair Procedure
19CSA-132019-09-09. Service bulletin. ENGINE AND ENGINE COOLING. Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
D18M42019-09-07. Service bulletin. POWER TRAIN. Field Service Campaign for Remanufactured Detroit DT12 Transmissions
19-011WP2019-09-06. Service bulletin. EQUIPMENT. Warranty Policy Letter to communicate Detroit Return Changes
19-012WP2019-09-05. Service bulletin. EQUIPMENT. Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
19-013WI2019-09-05. Service bulletin. EQUIPMENT. Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
19-010WI2019-09-04. Service bulletin. EQUIPMENT. Warranty Information Letter updated to communicate warranty system updates.
0609-192019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL. Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0308-19 PTO2019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Service Information Bulletin regarding PTO Dosing. This feature enables Active Regeneration of the DPFs while in PTO mode.
0305-19 SPN 20002019-08-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat Message is no Longer Arriving)
0607-192019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
0107-19 GHG172019-08-08. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING. Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
SPN 3563 / FMI 22019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
19TS-62019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL. The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
0419-19SPN5210302019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Updates to troubleshooting guides in Diagnostic Link with newest version
19TL-92019-08-08. Service bulletin. WHEELS; SUSPENSION; EQUIPMENT. DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
18SP730Rev2019-08-08. Service bulletin. FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
0611-192019-08-08. Service bulletin. FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump
18SP729Rev2019-08-08. Service bulletin. EQUIPMENT; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP727Rev2019-08-08. Service bulletin. FUEL SYSTEM, DIESEL; EQUIPMENT. This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP726Rev2019-08-08. Service bulletin. FUEL SYSTEM, DIESEL; EQUIPMENT. This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
19-008WI2019-08-08. Service bulletin. EQUIPMENT. Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.