# Service bulletins for the 2012 Western Star 4700

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

644 bulletins from NHTSA, as of 2026-10-19.

- [SBW83\-030](/bulletins/10214907.md), 2022-07-02, Service bulletin: VISIBILITY. Updated Western Star Service Bulletin for HVAC Actuator Replacement
- [SBW83\-030](/bulletins/10213225.md), 2022-06-04, Service bulletin: VISIBILITY. Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
- [CALWS83\-001REV](/bulletins/10205885.md), 2022-01-04, Service bulletin: VISIBILITY. HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD\-3\-9069\-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
- [ICI21\-030](/bulletins/10202728.md), 2021-11-03, Service bulletin: VISIBILITY. SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
- [CALWS83\-001](/bulletins/10201680.md), 2021-09-29, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY. Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
- [SBW54\-080](/bulletins/10198595.md), 2021-06-29, Service bulletin: ELECTRICAL SYSTEM. Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
- [SS1033094](/bulletins/10195575.md), 2021-06-09, Service bulletin: FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE \(MAP\) SENSOR. Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
- [WSTCAE180\-2020](/bulletins/10193771.md), 2021-05-18, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Portland Truck Plant Paint Changes
- [WSTCAE177\-2020](/bulletins/10193768.md), 2021-05-18, Service bulletin: EQUIPMENT; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY. Meritor Transfer Case Updates
- [SBW98003](/bulletins/10192962.md), 2021-05-10, Service bulletin: STRUCTURE:BODY. Paint Peeling, Hood.
- [SS701\-WST2021](/bulletins/10191148.md), 2021-05-01, Service bulletin: POWER TRAIN. Service Solution for DT12 Harness Chaffing \- PT Can Faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.
- [WI21\-009](/bulletins/10190551.md), 2021-04-24, Service bulletin: ENGINE AND ENGINE COOLING. Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times \(SDTs\) shown. The updated after treatment system \(ATS\) diesel exhaust fluid \(DEF\) pump times will be applied to repair orders opened on or after April 12, 2021.
- [WI21\-008](/bulletins/10190549.md), 2021-04-23, Service bulletin: EQUIPMENT. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times \(SRTs\) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
- [WP60\-100](/bulletins/10189335.md), 2021-03-25, Service bulletin: EQUIPMENT. Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety\-critical equipment, such as foot pedals.
- [SBW54\-057](/bulletins/10189332.md), 2021-03-25, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Western Star Service Bulletin for Powernet Troubleshooting Guide \- Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT\-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler\-approved tool for troubleshooting vehicle Powernet issues.
- [WP60\-100](/bulletins/10187602.md), 2021-02-27, Service bulletin: EQUIPMENT. Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety\-critical equipment, such as foot pedals.
- [SBW35\-018](/bulletins/10184788.md), 2020-12-30, Service bulletin: POWER TRAIN. Western Star Service Bulletin for Axle Flange Gasket Replaced with O\-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O\-ring \(part number 11\-30728\-000\) as a replacement for the paper gasket \(part number 11\-14418\-000\). The new O\-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
- [WP20\-018R](/bulletins/10184029.md), 2020-12-12, Service bulletin: STEERING; POWER TRAIN. Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on\-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one \(1\) or two \(2\) years and current parts, labor, and reimbursement policies apply.
- [WP20\-018](/bulletins/10183988.md), 2020-12-12, Service bulletin: STEERING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN. Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on\-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one \(1\) or two \(2\) years and current parts, labor, and reimbursement policies apply.
- [TechTalk7679](/bulletins/10180382.md), 2020-10-01, Service bulletin: ENGINE AND ENGINE COOLING. Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
- [TechTalk4725](/bulletins/10180350.md), 2020-09-30, Service bulletin: STEERING; EQUIPMENT. Tech Talk discussion about power steering fluid.
- [20CSA\-15](/bulletins/10179249.md), 2020-09-02, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack \(SP\) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
- [20TS\-05](/bulletins/10177692.md), 2020-07-31, Service bulletin: ENGINE AND ENGINE COOLING. Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter \(DPF\) Compatibility. Note: This document supersedes 14 TS\-25 and 15 TS\-8. Detroit Diesel has determined that some, Diesel Particulate Filters \(DPFs\) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1\-BOX and Two\-Box Configuration Aftertreatment Systems \(ATS\), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
- [TS1033768](/bulletins/10177689.md), 2020-07-31, Service bulletin: SERVICE BRAKES, HYDRAULIC. Training Solution for Western Star Front Brake Squeal \- Burnishing Procedure. The brake burnishing procedure can be used to help reduce brake related noise or imbalance concerns which may occur in the field.
- [TS1033014](/bulletins/10177608.md), 2020-07-31, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ENGINE AND ENGINE COOLING. Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.

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