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Service bulletins for the 2011 Volkswagen Touareg

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

894 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
TT 0117042019-04-08. Service bulletin. POWER TRAIN. Description and clarification of hill hold function to prevent unneccesary repairs.
V1.02019-04-08. Service bulletin. EQUIPMENT; TRAILER HITCHES. Trailer towing information
V1.02019-04-08. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL. Trailer braking information
VWS-11-062019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
V921204 20248782019-04-01. Service bulletin. EQUIPMENT; VISIBILITY/WIPER. Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
V001206 20157802019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD®, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Dealer Letter Ar2019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
Update Bulletin2019-04-01. Service bulletin. EQUIPMENT:OTHER:LABELS. UPDATE Technical Bulletin (UPDATE ? 24U5 Emissions Label): This update has been proactively released to replace the emissions label on the vehicle.
TT 72-12-022019-04-01. Service bulletin. SEATS:FRONT ASSEMBLY:RECLINER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tech Tips (Front Seat Backrest is in a Different Position When Re-entering the Vehicle): This document informs on the hardware installed to prevent accidental movement of the seat when exiting the vehicle.
Dealer Letter -2019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.
Dealer Letter an2019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE; ENGINE. VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 23K9 TDI Software): Volkswagen informs dealers on an upcomming update necessary to address an impendending issue. The Diagnostic strategy of ECM software is too sensitive, causing the MIL to illuminate and the following faults to set in the ECM/EDC memory during system checks: ? P208C ? Reductant Pump ?A? Control Circuit Low ? P208E ? Reductant Injection Valve Stuck Closed Bank 1 Unit 1 ? P20EE ? SCR NOx Catalyst Efficiency Below Threshold Bank 1 ? P150A ? Engine Off Timer Performance The corrective action taken to solve this issue was an Software update.
Reference Guide2019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE; ELECTRICAL SYSTEM. Engine Control Module Updates: This document informs of complaints, and the software updates / Tech Bulletins associated with servicing engine control module issues:
Reference Guide2019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins.
VWS-12-022019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair/maintenance and are 1. provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
V301204 20313662019-04-01. Service bulletin. POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE); EQUIPMENT ADAPTIVE/MOBILITY. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
V011231 20235912019-04-01. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL. Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.
V911222 20227392019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
V601203 20195682019-04-01. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY; ELECTRICAL SYSTEM. Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V551203 20213542019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
V501205 20143702019-04-01. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
Update Bulletin2019-04-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. UPDATE Technical Bulletin (UPDATE ? 23K9 Touareg TDI Software): This UPDATE installs new ECM/EDC software to prevent a false illumination of the check engine light. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
TT 91-12-082019-04-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Tech Tips (Bluetooth Compatibility): This document informs of the web address that can be used to check Bluetooth compatibility for all 2011, and newer vehicles, as well as 2010 Routan
TT 20-13-042019-04-01. Service bulletin. ENGINE AND ENGINE COOLING. Tech Tips (3.6L ? MIL ON with DTCs P2400, P2404): This document informs for concerns of MIL ON and P2400/P2404. This can be caused by the change over valve on the water pump. The water pump has a vacuum controlled servo to control the flow of coolant. If the diaphragm fails, coolant can get into the vacuum supply line for the LDP pump. Vacuum test the port on the water pump. If it will not hold vacuum, replace the water pump and the vacuum supply line as necessary and retest operation.
TT 00-13-042019-04-01. Service bulletin. EQUIPMENT. Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
TT 72-10-042019-04-01. Service bulletin. EQUIPMENT. Tech Tips (Child Seat Anchor Covers): The child seat anchor covers should only be used when a child seat will be installed into the vehicle. When not used the covers should be stored for possible future use in the glove box or center console area. This document informs of the installation area.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.