Service bulletins for the 2016 Toyota Sienna
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
291 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Body and frame are shown. Show all
| T-SB-0094-21 | 2021-12-13. Service bulletin. STRUCTURE. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process. |
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| T-SB-0052-13 Obs | 2021-06-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE:BODY:DOOR; VISIBILITY:GLASS, SIDE/REAR. OBSOLETE NOTICE May 04, 2021: This bulletin is now obsolete. Please see T-SB-0004-21. |
| T-SB-0004-21 Rev | 2021-06-21. Service bulletin. STRUCTURE:BODY:DOOR; VISIBILITY:GLASS, SIDE/REAR. TSB: Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Follow the Repair Procedure in this bulletin to address this condition. |
| 17-006 | 2020-11-09. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE; SEATS. Rear Seat Entertainment Overhead DVD |
| ZH5_Dealer Lette | 2019-09-16. Service bulletin. STRUCTURE:BODY:DOOR. Dealer Package: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ?During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ?During power mode closing operation, the power sliding door cannot completely close and latch. ?The power mode closing operation of the power sliding door is inoperative. Although the power sliding door rear lock assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs relating to corrosion on the position sensor of the left and/or right power sliding door rear lock assembly that causes that door to exhibit one or more of the abnormal operations described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKI_Dealer Packa | 2019-09-16. Service bulletin. STRUCTURE:BODY:DOOR. Dealer Package: This Customer Confidence Program is a component of a class action settlement that includes 3 elements of coverage, including prospective coverage for repairs to certain sliding door parts but only those repairs that relate to internal functional concerns of those parts on certain 2011 - 2018 model year Sienna vehicles. |
| ZH5_Toyota POL17 | 2019-07-15. Service bulletin. LATCHES/LOCKS/LINKAGES; STRUCTURE; STRUCTURE:BODY:DOOR. Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative. |
| ZKF_Toyota POL19 | 2019-07-15. Service bulletin. STRUCTURE:BODY:DOOR; STRUCTURE; EQUIPMENT. Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKF_Toyota POL19 | 2019-07-15. Service bulletin. STRUCTURE; STRUCTURE:BODY:DOOR; EQUIPMENT. Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKD_Toyota POL19 | 2019-07-15. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT; STRUCTURE. Customer Program Support: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the power sliding door cable sub-assembly. Although the power sliding door cable sub-assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to the power sliding door cable sub-assembly. Only those repairs that are related to internal functional concerns of the power sliding door cable sub-assembly that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKD_Dealer Packa | 2019-07-15. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT; STRUCTURE. Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Power Sliding Door Cable Sub-Assembly (Vehicles equipped with power sliding doors ONLY). In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the power sliding door cable sub-assembly. Although the power sliding door cable sub-assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the power sliding door cable sub-assembly. Only those repairs that are related to internal functional concerns of the power sliding door cable sub-assembly that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKE_Dealer Packa | 2019-07-15. Service bulletin. EQUIPMENT; STRUCTURE. Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Fuel Filler Door Hinge and Pin. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKF_Dealer Packa | 2019-07-15. Service bulletin. STRUCTURE; STRUCTURE:BODY:DOOR. Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKF_Dealer Packa | 2019-07-15. Service bulletin. STRUCTURE:BODY; STRUCTURE. Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKJ_Dealer Packa | 2019-07-15. Service bulletin. STRUCTURE; STRUCTURE:BODY:DOOR. Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Sienna Sliding Door Functional Inspection. This Sienna Sliding Door Functional Inspection is one of multiple elements involved in a class action settlement. Refer to Customer Confidence Program ZKI for comprehensive information on the class action settlement and its other elements. |
| ZKI_Dealer Packa | 2019-07-15. Service bulletin. STRUCTURE; STRUCTURE:BODY:DOOR. Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKI_Dealer Packa | 2019-07-15. Service bulletin. STRUCTURE:BODY:DOOR; STRUCTURE. Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKI_Region Lette | 2019-07-15. Service bulletin. STRUCTURE:BODY:DOOR; STRUCTURE. Region Letter: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Certain Internal Functional Concerns of Certain Sliding Door Parts. Specific information for Region support is provided below. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKI_Dealer Email | 2019-07-15. Service bulletin. STRUCTURE:BODY:DOOR; STRUCTURE. Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| ZKI_Region Email | 2019-07-15. Service bulletin. STRUCTURE; STRUCTURE:BODY:DOOR. Region Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| T-SB-0141-18_Rev | 2019-07-15. Service bulletin. STRUCTURE:BODY:DOOR; STRUCTURE. TSB: REVISION NOTICE June 19, 2019 Rev1: ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power slide door cable becomes separated, causing the power slide door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition. |
| T-SB-0069-19 | 2019-07-15. Service bulletin. STRUCTURE:BODY:DOOR. TSB: Some 2011 ? 2018 model year Sienna customers may express concern about their vehicle?s slide door performance. Upon customer request, the Inspection Procedure in this bulletin may be performed for a functional check of the slide door system. |
| T-SB-0067-19 | 2019-07-15. Service bulletin. STRUCTURE; STRUCTURE:BODY:DOOR. TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with power slide doors may exhibit a condition where the slide door center hinge has corroded, causing the power slide door to not fully open or close during operation. Follow the Inspection Procedure and Repair Procedure in this bulletin to address this condition. |
| T-SB-0066-19 | 2019-07-15. Service bulletin. STRUCTURE; STRUCTURE:BODY:DOOR. TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with manual doors may exhibit a condition where the slide door center hinge has corroded, causing the slide door to become difficult to operate while opening or closing. Follow the Inspection and Repair Procedures in this bulletin to address this condition. |
| Sienna Sliding D | 2019-04-15. Service bulletin. STRUCTURE:BODY:DOOR. Dealer Daily Message: Sienna Sliding Door Certain 2011 ? 2018 Model Year Sienna Vehicles ? A court has preliminarily approved a proposed settlement regarding sliding doors on certain 2011-2018 model year Sienna vehicles. ? The proposed settlement has yet to receive final approval by the court. However, the proposed settlement allows Toyota to implement the Customer Confidence Program (as outlined in the settlement agreement) in advance of the proposed settlement becoming final. Accordingly, Toyota has decided to implement certain components of the Customer Confidence Program in advance of final approval. These components are listed below and Toyota estimates that they will be available starting in April 2019.1 At that time, Toyota will issue a notice to all dealers advising them that these components have become available. Pursuant to the proposed settlement?s Customer Confidence Program: o Coverage for repairs to the power sliding door cable sub-assembly, sliding door center hinge assembly, and fuel door will be available for 10 years from the subject vehicles date of first use, regardless of mileage. o Warranty Enhancement Program ZH4 will be expanded to include certain 2016 ? 2018 model year Sienna vehicles. o Warranty Enhancement Program ZH5 will be expanded to include certain 2015 ? 2018 model year Sienna vehicles. o Warranty Enhancement Programs ZH4 and ZH5, which are applicable for nine years from the subject vehicles date of first use regardless of mileage, will be extended by one additional year regardless of mileage. ? The court has ordered that the 3rd Party Settlement Notice Administrator begin notifying class members, including by direct mail notice (see images on next page), on March 1, 2019, to inform current and former vehicle owners and lessees of the proposed settlement. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.