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Service bulletins for the 2017 Toyota PRIUS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

262 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
T-SB-0043-162018-06-11. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. TSB: Hybrid vehicles are equipped with 2 types of batteries: Hybrid Vehicle (HV) battery; 12-volt auxiliary battery. If the hybrid vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV battery and 12-volt auxiliary battery.
T-SB-0039-162018-06-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State of Charge (SOC) of the vehicle?s battery while in stock and assure proper State of Charge (SOC) at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery State of Charge (SOC) and recharge, if necessary, within 48 hours of delivery to customers.
T-TT-0395-162018-06-11. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
TTT-0268-13 Rev32018-04-23. Service bulletin. ELECTRICAL SYSTEM. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
TSB-0039-16 Rev12018-04-23. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
T-TT-0399-162018-04-23. Service bulletin. ELECTRICAL SYSTEM. TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
T-SB-0229-12_Rev2018-04-23. Service bulletin. ELECTRICAL SYSTEM. TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
T-SB-0156-162018-04-02. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems.
T-TT-0420-162018-04-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TT: Techstream cannot perform a DCM (Telematics ECU) Activation following a DCM replacement. Techstream may exhibit an ?ATX web service unavailable? error or similar message when attempting a DCM activation. This is a known condition and will be remedied in the near future.
T-TT-0309-14 Rev2018-04-02. Service bulletin. ELECTRICAL SYSTEM. TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
T-SB-0241-172018-04-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TSB: Some 2016 ? 2017 model year Prius vehicles equipped with a NiMH HV battery may exhibit one or both of the following conditions after repeated driving on long downhill slopes: ? When accelerating from a stop, or from extremely low speeds, the vehicle may have a reduction in power. ? The HV battery monitor on the multi-information display continually shows one bar, indicating that the battery State-Of-Charge (SOC) is at its lowest level. The Hybrid Control Computer (HV ECU) logic has been modified to reduce the possibility of these conditions.
T-TT-0365-15 Rev2018-04-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-SB-0236-17_Rev2018-04-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2017 - 2018 model year Prius Prime vehicles equipped with Entune? Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.
T-SB-0129-162017-08-14. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: *Careful inspection for paint chips/scratches and body dents/dings. *Proper operation of electrical accessories (including interior light, clock, and radio reset). *Interior cleanliness. *Proper function of mechanical systems.
T-SB-0039-16 REV2017-06-12. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TSB: A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. BECAUSE OF THESE FACTORS, BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE.
T-TT-0399-162017-05-22. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. TT: MULTIMEDIA SYSTEMS RESET PROCEDURE SHOULD BE PERFORMED WHEN THE MULTIMEDIA SYSTEM NO LONGER RESPONDS OR REBOOTS ITSELF.
T-SB-0043-162017-04-06. Service bulletin. ELECTRICAL SYSTEM. TSB: HYBRID VEHICLES ARE EQUIPPED WITH 2 TYPES OF BATTERIES: HYBRID VEHICLE (HV) BATTERY; 12-VOLT AUXILIARY BATTERY. IF THE HYBRID VEHICLE IS PUT INTO STORAGE, THE STATE OF CHARGE (SOC) OF ITS HV BATTERY AND AUXILIARY BATTERY WILL GRADUALLY DECREASE. TO PREVENT THE AUXILIARY BATTERY FROM BECOMING DISCHARGED DURING STORAGE, PROPER MAINTENANCE IS NECESSARY. PLEASE PERFORM THE FOLLOWING MAINTENANCE SERVICE FOR THE HV BATTERY AND 12-VOLT AUXILIARY BATTERY.
T-SB-0039-162017-02-27. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TSB: A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. BECAUSE OF THESE FACTORS, BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE. AS A MATTER OF POLICY, TOYOTA DOES NOT PROVIDE BATTERY WARRANTY COVERAGE FOR DISCHARGED AND/OR FAILED BATTERIES DUE TO LACK OF MAINTENANCE. IT IS THE DEALER’S RESPONSIBILITY TO MAINTAIN THE SPECIFIED STATE OF CHARGE (SOC) OF THE VEHICLE’S BATTERY WHILE IN STOCK AND ASSURE PROPER STATE OF CHARGE (SOC) AT DELIVERY. TO ELIMINATE CUSTOMER SERVICE CONCERNS DUE TO AN UNDERCHARGED BATTERY DURING THE FIRST FEW WEEKS OF OWNERSHIP, ALL DEALERS SHOULD CHECK BATTERY STATE OF CHARGE (SOC) AND RECHARGE, IF NECESSARY, WITHIN 48 HOURS OF DELIVERY TO CUSTOMERS.
T-TT-0395-162017-02-23. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.