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Service bulletins for the 2016 Toyota PRIUS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

302 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
T-SB-0044-162018-07-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE. TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
T-TT-0442-17_Rev2018-06-18. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.
T-SB-0044-162018-06-11. Service bulletin. STRUCTURE:BODY. TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
T-TT-0395-162018-06-11. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
T-TT-0392-16 Rev2018-06-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x (Lollipop) or later.
T-TT-0293-14 Rev2018-04-23. Service bulletin. ELECTRICAL SYSTEM. TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
T-SB-0029-14 Rev2018-04-23. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. TSB: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
T-SB-0024-14 Rev2018-04-23. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. TSB: Some 2015 - 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.
T-TT-0392-162018-04-23. Service bulletin. EQUIPMENT:ELECTRICAL. TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x (Lollipop) or later.
T-TT-0389-162018-04-23. Service bulletin. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. TT: Pre-Delivery Service (PDS) is a critical step in satisfying new car customers. Please be aware that a new PDS Check Sheet has been developed for the 2016 model year Prius. Some check points have been clarified.
TTT-0268-13 Rev32018-04-23. Service bulletin. ELECTRICAL SYSTEM. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
T-TT-0385-162018-04-23. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.
T-TT-0365-152018-04-23. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
TTT-0344-15 Rev12018-04-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: iPhone text messages do not appear on multimedia dis[play.
T-TT-0360-152018-04-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook media playback is inoperative via Bluetooth audio.
T-TT-0381-162018-04-23. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Tech Tip: Some customers may experience difficulty programming HomeLink.
TSB-0128-15 Rev12018-04-23. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used.
TSB-0012-13 Rev22018-04-23. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
T-TT-0399-162018-04-23. Service bulletin. ELECTRICAL SYSTEM. TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
T-TT-0377-15_Rev2018-04-23. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.
T-TT-0375-15_Rev2018-04-23. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL. TT: For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
T-SB-0319-172018-04-23. Service bulletin. STRUCTURE. TSB: Some 2016 ? 2017 model year Prius and 2017 model year Prius Prime vehicles may exhibit a ?Grille Shutter Inoperative, Please See Dealer? message on the combination meter and/or a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P05A072 (Active Grille Air Shutter ?A? Actuator Stuck Open) set due to debris stuck in the active grille shutter. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0229-12_Rev2018-04-23. Service bulletin. ELECTRICAL SYSTEM. TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
T-SB-0012-13 Rev2018-04-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TSB: OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete. Please see T-SB-0134-16.
T-SB-0142-13 Rev2018-04-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.