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Service bulletins for the 2017 Toyota Prius C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

178 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
T-TT-0441-172018-07-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
T-TT-0397-162018-07-02. Service bulletin. ELECTRICAL SYSTEM. TT: Some customers may complain about a MIL ?ON? with a P0A80 DTC. In these cases, the HV Battery would need to be replaced. Along with the HV Battery replacement, the cooling system filter will need either cleaning or replacement. This TT provides information about the HV Battery cooling system filter.
T-SB-0045-162018-07-02. Service bulletin. EQUIPMENT. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
T-TT-0397-162018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TT: Some customers may complain about a MIL ?ON? with a P0A80 DTC. In these cases, the HV Battery would need to be replaced. Along with the HV Battery replacement, the cooling system filter will need either cleaning or replacement. This TT provides information about the HV Battery cooling system filter.
T-SB-0045-162018-06-11. Service bulletin. EQUIPMENT; STRUCTURE:FRAME AND MEMBERS. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
T-SB-0043-162018-06-11. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. TSB: Hybrid vehicles are equipped with 2 types of batteries: Hybrid Vehicle (HV) battery; 12-volt auxiliary battery. If the hybrid vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV battery and 12-volt auxiliary battery.
T-SB-0042-162018-06-11. Service bulletin. WHEELS; TIRES. TSB: Tire Positioning Before New Vehicle Delivery During the manufacturing process, tires are nounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the direction of rotation.
T-SB-0039-162018-06-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State of Charge (SOC) of the vehicle?s battery while in stock and assure proper State of Charge (SOC) at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery State of Charge (SOC) and recharge, if necessary, within 48 hours of delivery to customers.
T-SB-0038-162018-06-11. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. TSB: 2017 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
T-SB-0037-162018-06-11. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. TSB: Some 2017 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS). Note: Check ALL of the Smart Keys using this procedure.
T-TT-0395-162018-06-11. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
TTT-0268-13 Rev32018-04-23. Service bulletin. ELECTRICAL SYSTEM. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
TSB-0039-16 Rev12018-04-23. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
T-TT-0399-162018-04-23. Service bulletin. ELECTRICAL SYSTEM. TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
T-TT-0377-15_Rev2018-04-23. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.
T-TT-0375-15_Rev2018-04-23. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL. TT: For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
T-SB-0229-12_Rev2018-04-23. Service bulletin. ELECTRICAL SYSTEM. TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
T-SB-0142-13 Rev2018-04-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
T-TT-0424-162018-04-02. Service bulletin. WHEELS:LUGS/NUTS/BOLTS/STUDS. TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface
T-TT-0309-14 Rev2018-04-02. Service bulletin. ELECTRICAL SYSTEM. TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
T-SB-0218-17_Rev2018-04-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS. TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.
T-TT-0432-17_Rev2018-04-02. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM. TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.
T-TT-0365-15_Rev2018-04-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TT: Rev2 A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-SB-0033-14_Rev2018-04-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Toyota Safety Re2018-04-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Update on Technician Certification Requirements

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.