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Service bulletins for the 2014 Toyota Highlander

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

438 on file from NHTSA, as of 2026-10-19.

By type

By component

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Bulletins, newest first
SET-TSB-15-0152017-08-25. Service bulletin. TRAILER HITCHES. Discusses the proper stowage of trailer harnesses on Highlander Models with Southeast Toyota Accessory Trailer Hitch.
T-SB-0232-172017-08-15. Service bulletin. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; STRUCTURE:BODY:DOOR. TSB: Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened from any switch (IP, key, back door), with one or both of the following conditions: * Excessive force required to operate the manual back door latch release lever * DTC B2250 present.
T-TT-0414-162017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
T-SB-0023-16 Rev2017-08-14. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT:ELECTRICAL; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS. TSB: REVISION NOTICE August 3, 2016 Rev1: Warranty Information section has been updated with a NEW OP Code. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0027-15. Any previous printed versions of this bulletin should be discarded. Some 2014 - 2015 model year Highlander and Highlander HV vehicles may exhibit a condition in which the Power Back Door is inoperative or stops during operation. In some cases this condition may be associated with cold weather. Follow the Repair Procedure in this bulletin to address this condition. REVISION NOTICE August 3, 2016 Rev1: Warranty Information section has been updated with a NEW OP Code. Any previous printed versions of this bulletin should be discarded.
T-SB-0027-152017-08-14. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT:ELECTRICAL; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS. TSB: Some 2014 - 2015 model year Highlander vehicles may exhibit a condition in which the power back door starts to open or close normally, then intermittently stops and beeps twice. In most cases no current DTC is present, but DTC B2226 or B2227 (PBD Unit Pulse Sensor LH/RH Circuit) may be in history. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0025-152017-08-14. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. TSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.
T-SB-0083-13 Rev2017-08-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-TT-0309-14 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
T-TT-0315-142017-08-14. Service bulletin. EQUIPMENT; WHEELS. TT: Chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires. Refer to photos below for identifying plastic and aluminum portions of wheel:
T-SB-0005-13 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TSB: Obsolete Notice November 2, 2015: This bulletin is now obsolete. Please see T-SB-0101-15
T-SB-0020-14 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TSB: Some 2014 model year vehicles equipped with Entune Premium Audio System may exhibit one or more of the following conditions: * Some POIs are shown multiple times * Some POIs cannot be searched * Some road names and POIs in voice guidance do not match actual names * Some city names cannot be recognized by Voice Command System * Navigation routes to wrong location when destination is input by address A new Map Micro SD Card is now available to address these conditions.
T-SB-0050-152017-08-14. Service bulletin. ENGINE; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. TSB: Some 2011 - 2015 model year Highlander HV vehicles may exhibit a condition of MIL "ON" with DTC(s) P2111 and/or P0A0F after a cold soak. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0047-152017-08-14. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE. TSB: Some 2014 - 2015 model year Highlander/Highlander HV vehicles may exhibit a condition in which the panoramic sunroof seal is bulging, not sitting properly, torn, has water or air leaks into the vehicle cabin, has poor appearance, or is tucking in any corner. This condition can also be exhibited during the function of the panoramic sunroof, in which the seal may tear or separate from the housing. Follow the procedures in this bulletin to address these conditions.
T-SB-0043-14 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
T-TT-0337-152017-08-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
T-TT-0234-13 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
T-TT-0262-13 Rev2017-08-14. Service bulletin. ENGINE AND ENGINE COOLING. TT: Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.
T-SB-0160-14 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TSB: Entune Audio Head Unit Update
T-SB-0101-11 Rev2017-08-14. Service bulletin. ELECTRICAL SYSTEM. TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
T-SB-0142-13 Rev2017-08-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
T-TT-0268-13 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
TT-0307-14 Rev22017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
T-SB-0040-082017-08-14. Service bulletin. STRUCTURE:BODY. TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
T-TT-0267-13 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
T-TT-307-14 Rev12017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TT: Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.