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Service bulletins for the 2020 Subaru Crosstrek

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

424 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
15-249-19R2020-08-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
11-200-20R2020-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
11-200-20R2020-05-04. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
15-195-16R2020-05-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
15-249-19R2020-05-04. Service bulletin. ELECTRICAL SYSTEM. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Subaru Tech Tips2020-05-04. Service bulletin. ELECTRICAL SYSTEM. Subaru's QMR of the month winner.
15-257-19R2020-05-04. Service bulletin. ELECTRICAL SYSTEM. This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises.
15-219-18R2020-05-04. Service bulletin. ELECTRICAL SYSTEM. This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process.
15-249-19R2020-04-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
17-17-13R2020-04-02. Service bulletin. AIR BAGS; EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-171-202020-04-02. Service bulletin. ELECTRICAL SYSTEM. This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
07-169-202020-03-03. Service bulletin. ELECTRICAL SYSTEM. This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
01-180-202020-03-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.
15-236-18R2020-03-03. Service bulletin. ELECTRICAL SYSTEM. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
11-200-20R2020-03-02. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
11-198-202020-03-02. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This bulletin announces availability of reprogramming files to optimize the engine’s electronic control module (ECM). These new files address concerns of the check engine light coming on and setting any of the following DTCs for Air-Fuel Ratio Imbalance: P219C, P219D, P219E or P219F. The ECM parameters for air-fuel (A/F) calculation have been revised.
15-256-19R2020-02-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U).
15-255-19R2020-02-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.
15-249-19R2020-01-07. Service bulletin. ELECTRICAL SYSTEM. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
15-251-19R2019-12-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: • When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. • The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. • The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."
15-233-18R2019-12-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT. This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
15-220-18R2019-12-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
15-231-18R2019-12-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
15-230-18R2019-12-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) - Diagnostics with Phenomena” section as a starting point.
15-228-18R2019-12-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) > Diagnostics with Phenomena” section as a starting point.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.