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Service bulletins for the 2019 Subaru Crosstrek

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

556 on file from NHTSA, as of 2026-10-19.

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By component

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Bulletins, newest first
15-243-192019-08-06. Service bulletin. ELECTRICAL SYSTEM. This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
02-163-16R2019-07-22. Service bulletin. ENGINE. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
18-196-192019-07-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
WUG-922019-07-22. Service bulletin. VISIBILITY:GLASS, SIDE/REAR. Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. These vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, ?Glazing Materials.? A total of 256 U.S. vehicles will be affected by this recall.
WUG-92 Subarunet2019-07-01. Service bulletin. VISIBILITY. Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. These vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, ?Glazing Materials.? A total of 256 U.S. vehicles will be affected by this recall.
12-256-19R2019-07-01. Service bulletin. EQUIPMENT; STRUCTURE. This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish.
15-242-192019-07-01. Service bulletin. EQUIPMENT. This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRONGLY suggested both Technicians and Service Advisors read through this material carefully and in its entirety as the intent of this tool is to help Service Department staff enhance Customer Satisfaction, save valuable time and in some cases, reduce unnecessary component replacements.
Subaru Tech Tips2019-07-01. Service bulletin. EQUIPMENT. Subaru Service and Technical Support Line Newletter.
15-221-18R2019-07-01. Service bulletin. EQUIPMENT. This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
16-121-192019-07-01. Service bulletin. ENGINE; POWER TRAIN. This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
15-240-19R2019-07-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.
14-22-16R2019-07-01. Service bulletin. EQUIPMENT. To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
GEN 3-12019-05-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.
15-236-18R2019-05-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.
15-228-18R2019-05-28. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).
15-238-192019-05-28. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.
15-229-18R2019-05-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting.
02-163-16R2019-05-28. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
WUC-88R2019-05-28. Service bulletin. STEERING:GEAR BOX (OTHER THAN RACK AND PINION); STEERING. Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
05-68-192019-05-28. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency.
02-170-17R2019-05-20. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID; ENGINE. This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
15-240-192019-05-20. Service bulletin. ELECTRICAL SYSTEM. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head unit off and back on again in a short amount of time ? Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance ? No response from the volume control knob.
WUC-88R2019-05-20. Service bulletin. STEERING. Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
02-178-18R2019-03-25. Service bulletin. EQUIPMENT. This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.
WUC-882019-03-25. Service bulletin. STEERING; STEERING:ELECTRIC POWER ASSIST SYSTEM. Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.