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Service bulletins for the 2018 Subaru Crosstrek

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

525 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
11-200-20R2020-05-04. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
15-263-202020-05-04. Service bulletin. ELECTRICAL SYSTEM. In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit.
15-195-16R2020-05-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
15-240-19R2020-04-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns.
07-174-202020-04-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT; ELECTRICAL SYSTEM. This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
17-17-13R2020-04-02. Service bulletin. AIR BAGS; EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
07-171-202020-04-02. Service bulletin. ELECTRICAL SYSTEM. This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
07-169-202020-03-03. Service bulletin. ELECTRICAL SYSTEM. This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
01-180-202020-03-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.
15-211-17R2020-03-02. Service bulletin. ELECTRICAL SYSTEM. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.
11-200-20R2020-03-02. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
15-214-17R2020-03-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
07-166-202020-02-05. Service bulletin. ELECTRICAL SYSTEM. This Service Information Bulletin announces part number change information for the ignition coils used on the models listed.
15-254-19R2020-02-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available.
15-245-19R2020-02-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models
Subaru Retailers2020-02-05. Service bulletin. ELECTRICAL SYSTEM. This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles.
15-211-17R2020-02-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units.
WUQ-02R2020-01-07. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall.
Subarunet Announ2019-12-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:IGNITION. Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall.
15-233-18R2019-12-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT. This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
15-220-18R2019-12-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
15-231-18R2019-12-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
15-230-18R2019-12-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) - Diagnostics with Phenomena” section as a starting point.
15-228-18R2019-12-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual “Infotainment (Diagnostics) > Diagnostics with Phenomena” section as a starting point.
15-227-18R2019-12-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.