Service bulletins for the 2014 Ram 5500
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
355 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 08-008-14 | 2022-08-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
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| 21-015-14 | 2022-08-29. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift. |
| 18-004-14 | 2022-08-29. Service bulletin. EXTERIOR LIGHTING; BACK OVER PREVENTION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: (Further improvements over what was released in SB 18-004-14) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance P2504 - Charging System Output High P04D0 - Cooled EGR Temperature Sensor Circuit Low P04D1 - Cooled EGR Temperature Sensor Circuit High |
| 08-038-14 | 2022-08-29. Service bulletin. STRUCTURE:BODY:TAILGATE. Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit And Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harnesses in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper and tailgate keyless entry with back-up camera wiring kit missing from glove box. |
| 9003081 | 2022-08-29. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| 18-073-21 | 2022-08-22. Service bulletin. EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL. Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. The customer will not notice any drivability issues associated with these DTCs. These DTCs may set when the vehicles is parked for a long time and the ambient temperatures are below -11 °C (12 °F). |
| Z5091195A | 2022-08-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
| 68105583A | 2022-08-22. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~ |
| 18-010-14 | 2022-08-22. Service bulletin. POWER TRAIN; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient and DEF tank temperatures are below -14°C. (7°F.). P208D - (DIESEL EXHAUST FLUID) REDUCTANT PUMP CONTROL CIRCUIT HIGH P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE |
| 18-002-14 | 2022-08-22. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM; POWER TRAIN. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Software To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit.Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: P0087 - Fuel Rail Pressure Too Low. P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. P2281 - Air Leak Between MAF And Throttle Body. P0128 - Thermostat Rationality. In low ambient temperatures. U3017 - Control Module Timer/Clock Performance. U1421 - Implausible Ignition Key Off Time Received. P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P0604 - Internal control Module RAM Error. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC.Other Updates: Urea system calibration changes. Fuel Filter Minder Calibration Changes. Cruise control system improvements. Improvements in exhaust brake switch operation. Charging system improvements for dual alternator applications. Various wiTECH data and system test additions and improvements. OBD Template changes for P2453. Dual Fuel Tank component update. Inducement Timer Reset (Feature enable in wiTech). PTO Denied Status Message Update. PTO Horn Request sent to Body Control Unit (BCU.) |
| 1804215 | 2022-08-22. Service bulletin. POWER TRAIN. Diagnostic And System Improvements. |
| 1803816 | 2022-08-22. Service bulletin. FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, |
| 1802816 | 2022-08-22. Service bulletin. POWER TRAIN. Diagnostic And System Improvements. |
| 0811015 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. This bulletin involves configuring the Body Control Module (BCM). |
| 0501315 | 2022-08-22. Service bulletin. PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE; SEAT BELTS; ELECTRICAL SYSTEM. Anti Lock Brake (ABS) Module System Enhancements. |
| 21-015-14 | 2022-08-22. Service bulletin. POWER TRAIN. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift. |
| 18-004-14 REV. A | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: (Further improvements over what was released in SB 18-004-14) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance P2504 - Charging System Output High P04D0 - Cooled EGR Temperature Sensor Circuit Low P04D1 - Cooled EGR Temperature Sensor Circuit High |
| 08-038-14 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. Missing: Tailgate Keyless Entry With Back-Up Camera Wiring Kit And Vehicle System Interface Module Jumper This bulletin involves placing the missing wire harnesses in the glove box for later installation. Vehicle System Interface Module (VSIM) jumper and tailgate keyless entry with back-up camera wiring kit missing from glove box. |
| 9003081 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| 18-096-16 | 2022-08-15. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Flash: 6.4L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. NOTE: **This bulletin contains optional software update that should only be used in situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?OPTIONAL?. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 64-129 km/h (40-80 mph).** During normal diagnostics a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) present: · **P0335 - Crankshaft Position Sensor Circuit.** · P0300 - Multiple Cylinder Misfire, cold Idle misfire (DJ,D2 or DD vehicles only). · P030X - Cylinder Misfire (any cylinder). · P04D1 - Cooled EGR Temperature Sensor Circuit High. · P04D0 - Cooled EGR Temperature Sensor Circuit Low. · P2504 - Charging System Output High. · P0441 - Evap Purge System Performance. · P2066 - Fuel Level Sensor 2 Performance. · P0401 - EGR System Performance (DJ/D2 vehicles only). · P2096 - Downstream Fuel Trim System 1 Lean (DD/DP vehicles only). · P2098 - Downstream Fuel Trim System 2 Lean (DD/DP vehicles only). · |
| 18-028-16 | 2022-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. NOTE: There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration. Prevent or reduce Malfunction Indicator Lamp (MIL) illumination when no defect is present for the following Diagnostic Trouble Codes (DTCs). These faults have been changed from a one trip fault to a two trip fault: · P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. · P049D - Exhaust Gas Recirculation (EGR) Control Position Exceeding Learning Limit. Improvements to prevent or reduce Malfunction Indicator Lamp (MIL) illumination when no defect is present for: · **P229E - NOx Sensor Circuit - Bank 1 Sensor 2 (For non-ammonia delete systems only). · P229F - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 2 (For non-ammonia delete systems only). · P22A7 - NOx Sensor Heater Circuit Performance - Bank 1 Sensor 2 (For non-ammonia delete systems only). · U059F - Invalid Data Received From NOx Sensor "B" (For non-ammonia delete systems only). · P2459 - Diesel Particulate Filter Regeneration Too Frequent. · P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation.** · P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1 (For ammonia delete systems only). · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · U110E - Lost Ambient Temperature Message. · U3017 - Control Module Timer/Clock Performance. |
| 18-039-14 | 2022-08-15. Service bulletin. ELECTRICAL SYSTEM. PTO Feature Function Improvement Customers are not able to select Power Take Off (PTO) functionality because the option selection menu is missing from the Commercial menu (EVIC selection). This bulletin involves reconfiguring the vehicle. |
| 18-038-14 | 2022-08-15. Service bulletin. ENGINE AND ENGINE COOLING. Engine Shutdown Timer Feature Function Improvement This bulletin involves setting the Engine Auto Shutdown Time Limit in the EVIC. |
| 18-034-14 REV. A | 2022-08-15. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit |
| 9003694 | 2022-08-08. Service bulletin. FUEL SYSTEM, GASOLINE. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.