Service bulletins for the 2020 Jeep Grand Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
535 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| S228A000028 | 2023-04-17. Service bulletin. ELECTRICAL SYSTEM. Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw |
|---|---|
| S1408000384 | 2023-04-17. Service bulletin. ELECTRICAL SYSTEM. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 9003357a | 2023-04-17. Service bulletin. ENGINE AND ENGINE COOLING. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 9003357 | 2023-04-17. Service bulletin. ENGINE AND ENGINE COOLING. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 08-038-23 | 2023-02-13. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023. |
| 08-022-23 | 2023-02-13. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12. |
| S2323000002 | 2023-02-13. Service bulletin. EQUIPMENT:ELECTRICAL. Washer Light On And Will Not Turn Off After Adding Washer Solvent. |
| 2103322 | 2023-01-23. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Transmission Control Module (TCM) Updates |
| 0821422 | 2023-01-23. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM. Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41 |
| 9100019 | 2023-01-23. Service bulletin. SERVICE BRAKES; TRAILER HITCHES. Mopar trailer brake controller. |
| 0000122 | 2023-01-17. Service bulletin. UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Updated Technical Service Bulletin (TSB) Format |
| 1812922 | 2023-01-17. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0606 - Internal Control Processor. Customers my also comment on the following: Vehicle in Limp Mode with the Electronic Throttle Control (ETC) light flashing. |
| 1812622 | 2023-01-17. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0606 - Internal Control Processor. Customers my also comment on the following:Vehicle in Limp Mode with the Electronic Throttle Control (ETC) light flashing. |
| S2008000075RevA | 2023-01-17. Service bulletin. ELECTRICAL SYSTEM. No Start, Start Stop Inoperative, Cluster Message Service Start Stop System |
| S2208000138 | 2023-01-17. Service bulletin. ELECTRICAL SYSTEM; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed |
| S2108000170 | 2023-01-17. Service bulletin. PARKING BRAKE. Head unit button stuck DTC code B14DA-2A |
| S2108000163 | 2023-01-17. Service bulletin. ELECTRICAL SYSTEM. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration |
| S2109000004 | 2023-01-17. Service bulletin. ENGINE AND ENGINE COOLING. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. |
| 0809421 | 2023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Radio resets with RPM less than 1000 RPM (2020 JL with UKG and 3.0L Diesel - EXJ). |
| 0807421 | 2023-01-17. Service bulletin. WHEELS; SEAT BELTS; STEERING. UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only) |
| S2108000127-1 | 2023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Reboot Continually |
| S2108000127 | 2023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Reboot Continually |
| S2118000009 | 2023-01-17. Service bulletin. ENGINE AND ENGINE COOLING. Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. |
| S2108000119 | 2023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected |
| S2008000010 | 2023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.